BUDGET CAR RENTAL REVIEWS IN NETHERLANDS

The car was excellent ! The staff was super helpful. Really lovely and service oriented people. Specifically, Jodi who helped us with our car is amazing !

Used them before and overall very good service and cars.

Will book and recommend any time if need a car rental in the future.

Like: Service was good quick checking
Dislike: Finding the location was not easy as the logo of the budget car was so small even the other rental cars office could not help me but at the end airport information desk helped

Very friendly staff Originally booked car was not available so they kindly upgraded me with a better vehicle

Персонал особо не содействовал в возврате авто, пришлось 6 раз вокруг аэропорта навернуть, за то знаю досконально окрестности! Почему залог не вернули???

Staff forgot to inform of road closures in airport, so returning the car took an extra 1/2 hour to find returns. But otherwise very efficient.

We booked mini C1 car and we ended up driving citroen c4 spacetour. Lady at desk asked us how many people we rent a car for. We told her that just for 2 of us and that we do not need navigation. And as a result we got car for 7 people with navigation.

All good

Good service.

Easy booking

Great car, brand new, great service. Servica can be a bit slow. Hours are limited for this branch and parking is payed most evenings. I still rent here often.

Budget was great. Nice new car, however there was a technical glitch and it got a flat battery and then it took half a day to get sorted out.

Check in was fast even with quite a few customers waiting. Car was absolutely spotless and pretty much brand new. Busget is easy to find in the airport and pick up location is easy to find too.

It was actually Avis staff doing the rental for budget, but anyways everything went smoothly, when we finished with the documents we already had the car waiting for us so we could hit the road

Great app, easy to find the reservation details in app.

A month after returning car and hit with an unexplained bill, just self inflicted damage, I have photos and videos before and after and no damage was inflicted. Emailed budget customer service and no response, 3 weeks and counting. Desparate behaviour by a once reputable company.

Exceeded expectations eg GPS added - very informative and helpful staff

Very satisfied

Several items of damage were not noted on the hire paperwork. I pointed these out when I picked the car up, and although the paperwork was updated manually Budget did not update their records. When I check the car back in, I was told the car was fine and shown the way to the terminal. I was subsequently charged approx €400 for the damage I had previously pointed out. This seemed a little sneaky - no discussion at the car, no email advising the reason for the debit on my credit card. I have discussed with Budget and been advised that I should get a refund in approx 3 weeks. Disappointing.

Cars could be better clean at a pick up. Also waiting time at Schiphol could be improved by having more counters at such busy rental place.

Like: very nice car , nice staff
Dislike: in booking says car is booked Seat Alhambra but received other which has less space for baggage

The experience at Avis was very good. the staff was good and they gave me a car in good condition

clauses (like KM limitation) were clearly mentioned, which helped in the hassle free booking

Counter staff was very good but perhaps you could have a person who can chat with you about the vehicle you are picking up before you pick it up. Plus accessing your drop-off garage through and off the tunnels is a nightmare.