Europcar try to make me buy an extra insurance at the cost of more than 400 usd for the renting period, I denied and show that I was cover by your insurance. Since I was not taking their insurance they increase to 2500 usd the deposit . Clearly they were opting mi credit card was not covering the amount requested. It was not the case
“Extremely difficult at the counter, Company tries to "up-sell" you ..”
About Europcar:6.3/10
great car ( no floor mats) , rental requirements need to be given to customer upon making reservations not at the counter at time of pick up !!! people are tired from traveling and wants a easy process -- Its called GOOD CUSTOMER SERVICE !!! & RESPECT !!
“Counter service was nice. Car could have been better.”
About Europcar:8.7/10
The car we received had existing damage to the front. The front/passenger side bumper came undone from the screw and I had to use a word hanger to hold it together. Wipers needed to be replaced.
“I got over billed and nobody is taking responsibility. I distrust Eurocar Rentals. I offered an easy”
About Europcar:8.0/10
My experience upon check out was very poor as the agent kept ringing my card through multiple times. I have since tried to get a credit so that I can rent a car upon my return and the customer care is making it difficult saying I have to get the money from my bank. I paid with major credit card. Very displeased especially since I made it clear I would take a credit.
“The price you agree to pay is not the price you will pay!”
About Europcar:7.7/10
Everything about the car was in line with what I wait! They accept my credit card insurance but I had the obligation (no choice for me) to buy "24 hours road assistance 1.95$Us per day so my cost for 14 days was 35$ all taxes included more then what I subscribe! I am realy mad about it because I did not want that cost and I think that when I buy something I should pay the amount agreed. Because you have no choice to decline that kind of cost should be included when you ask to submit a price
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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