MILAN MALPENSA AIRPORT CAR RENTAL REVIEWS

El auto fue algo pequeño para nuestras necesidades y estaba algo sucio

Servicio rápido y eficiente en la reserva

It was a new car clean and modern it has carplay which helped a lot when we connected I phone During my trip i had to add addblue fluid I contacted the rent company they advised to add and they will refund The rent company staff was very nice and helpful

It was good sight and easy but they hold all booking money after booking directly Other sights i pay on the same day I receive the car

Their actual name is AUTOVIA which is super confusing to understand you came to the correct place, no signs at the airport at all, hard to understand the schedule and where to take the parkingo shuttle.

차량 반납 후 렌트카 회사에서 유류대에 대한 청구서가 왔습니다. 반납할때 반납 처리 직원에게 픽업,반납 사진을 보여 주었는데 청구비용이 많다고 생각 됩니다.확인부탁드립니다.그리고 보증금 결제한거에 대한 정리 확인부탁드려요.관련 사진보내겠습니다.

빠르고 정확한 처리에 감사드리고 애우 만족하고 있습니다.감사합니다.

We landed in terminal 1 and car centre was in terminal 2. That apart everything else was good

They were easy to work with.

Very good service.

Pick up instructions were poor. The location of the pick up desks could be made clearer as there are several lifts in the arrivals floor and not all take you to the car hire location, some take you straight into the car park underneath the terminal building which wasted a lot of our time. Nowhere in pick up information did it mention which car hire company I needed to look for. Sicily by Car was only mentioned in the drop off instructions. Once I got to the Sicily by Car pick up desk the process was very easy. The problem was with the written instructions in the email from Qeeq.

El coche estaba sucio (papeles) y se me cobró la limpieza despuesd de devolverlo

Genial el price protector, veremos la reclamación del seguro.

A little slow getting me on my way. Not automated so that added say 15 mins. If there would have been anyone checking in before me or a queue it might have been a problem.

I was absolutely surprised that to rent the car I booked I would have needed two credit card. It wasn't mentioned anywhere on QEEQ.COM (the 3rd parties where I booked the car) and I had to take what I was allowed to instead of what I paid for.

Outstanding customer service at the Felirent counter near Malpensa's (MXP) Terminal 1. No hassle pick-up and drop-off from the airport. Very helpful, cheerful and competent staff.

Very good way to find remarkably low prices using the user-friendly Web site. The price-drop watcher after making the reservation is terific!

Qeeq booking did not explain the outside insurance coverage. At the pickup counter, the representative wanted to sell me the same insurance I had previously purchased online. I ask why do I need additional insurance since I already purchased it online. He said that it was a 3rd party insurance and they have no control over it. Additionally, because I didn't purchase it at the counter, I was asked to leave a $2,000USD as deposit.

GOOD, NORMAL

Al alquilar el coche no había ningún problema para hacerlo con tarjeta de debito. Cuando llegue a la ventanilla me exigieron contratar el seguro o sino no tendría coche. El seguro costó 7 veces mas que el alquiler.

Smooth check in and drop off. Helpful staff

my reservation had model guaranteed. i was given a different one for lower value.

I hoped for luxes but i get MG

This place is super budget, be warned! Hard to find from the airport. You need to ring the company to tell them to pick you up. Go to departures and outside to wait outside door 17, where the van marked ‘auto stop’ will collect you. Once there, they will try to charge you a cleaning fee for the car (€22) so factor this into the price.

They asked me again about insurance, which i already have from Qeeq AXA

Thank you QEEQ for the good price of the car ,,,

Very helpful and friendly staff

Fantastic as always