FARO AIRPORT CAR RENTAL REVIEWS

The car was an automatic Ford Focus estate, several classes higher than the reservation. It had quite a bit of cosmetic damage all marked clearly on the documentation. However, the car did everything I wanted, and I would be happy to have it again. Counter staff were very good, probably the fastest return and transfer I've experienced. If there was anything slightly below excellent it was the comparatively long walk to car park P4 and a measure of uncertainty as to where to wait in the car park. However, the shuttle arrived within a minute of the expected time and was easy to find in the car park. Overall, it was a decent alternative hire

perfect

perfect

Car was in very poor condition. The worst car we have ever rente d in our life…

Muy buena atención de Pedro, muy amable con las indicaciones y el auto muy bueno, nos dieron un upgrade en el auto. Lo recomiendo 100%

I still have not received my insurance deposit of €1900 back after 8 days! Disgusting! Never use them again and if my money isn’t back within the next 48 hours I’ll be pursuing them legally!

This was basically just Hertz. Full hertz service but with a lower price tag! They said they weren't too fussed about scratches etc. to the car and didn't try hard to upsell insurance.

Did not get the car I had booked, Alpha Romeo for a Fiat not similar imho

Excellent

Great

The car was great and the customer service was fantastic!

The booking platform was good however Qeeq need to make the customer aware of the on ground company name to enable to find the right rental company.

The meeting point for the mini bus picking up instructions were not very clear, and it would help if a little more defined.

I really liked the pre-checking prior to collecting the car. Great help to speed up getting the car at the OK Mobility.

Really pushed to buy their insurance, I was told that the Axa policy excess was only €800 and that the excess on the car was €2100. They did pre-auth my card for that amount. I believe that the girl was knowing quoting the wrong figures from the policies. These people need to be stopped.

Decent car, though fair warning there is significant upswell of insurance at the counter. Guy at the counter straight on lied to my face about many things, such as their cars not having a spare wheel even though it was present when I checked later. Their charges for even minor dents and damages is significant plus they keep adding on extra admin fees if you don’t buy their insurance. I ended up buying the extra insurance though they didn’t seem it make it a choice available to customer.

QEEQ is a great platform to book car rentals. Having the diamond membership opens up a lot of discounts which you can’t get outside.

One of the best experiences I’ve had renting a car for many a year.

It did what it said, no problems, staff helpful and knowledgable.

Pick up time was not as fast as it could have been with a line of people waiting for checkout staff. Drop off was super fast and all staff were polite and helpful.

Good pickup as on-airport and no late charges. Staff helpful but could have explained a little more about the vehicle, as I don't normally drive vans (they just said it ran on diesel and left me to it...)

Never used site before but provided a cost-effective deal and delivered fine. Good use of text reminders.

At pickup: we were shortly after 20:00 hrs, so Autorent claimed a penalty of €35,-- for helping outside office hours! We did not get the car without paying €35. At our hotel we got the message that they forgot to handover my my driverslicense; I had to drive from Albufeira to Faro to pick up my drivers license. At return of the car the checking man was so helpful to drive us to the airporthotel (instead of shuttle to airport). Happy with that (saved a 16 min walk; we had no luggage then).

Happy with your service, at booking and to help by emails. I cannot find the way to credit the 1250 points which you mention in the email. What can you do with that penalty of €35?

This is the second time we have rented through Surprice Rent A Car and we really like their friendly staff and ease of pick up and drop off. It's very stress free. We will use them again.

Great booking platform always finds us good deals.

We needed to alter our booking with the company as our flight was delayed. This was no problem at all and the staff were very friendly and helpful. Would use them again.

Brilliant value deal

Great car great price

Great site

Great car great price

Great site