MENORCA AIRPORT CAR RENTAL REVIEWS

service performant. rien a signaler

La voiture a dépassé mes attentes : C1 4 portes au lieu d'une fiat 500 3 portes, super pour 4 personnes !!! Une indication dans le terminal de l'aéroport sur le point de départ de la navette pour la récupération du véhicule serais utile.

When we arrived at the airport there was a terrible queue to coher the bus that took you to the office. The girl who was driving was very rude when I asked about the waiting time, saying that it was a courtesy service and that if I didn't want to wait for him to take a taxi and other phrases that I better not remember, fatal! We were waiting for an hour until we reached the office and there was chaos because there were only 3 people at the counters and dozens of people waiting for their car. If you wanted to be treated before, I could take a fast pass for 18 euros. Thanks to the people who gave us their numbers we were able to be treated before but we lost 2 hours of our time and an extra day that we had paid for only a few hours, I do not recommend this service at all, impolite staff, liar and nothing professional

Se retraso la llegada al aeropuerto y esoeramos 1/2 hora h

Counter staff unhelpful, slow, very busy but no extra staff available, was warned before hand by another customer that they will try to rip you off at end of trip! Which they did. Will never use again.

No problems yet, will be making a claim on axa insurance to cover charges.

The contract was subtracted to Hertz/Proa Rent a car without our knowledge and without communication. This led to much time wasting at the airport since nobody had forewarned us of the change

Teniendo en cuenta que llevas un seguro con AXA, creo que una retención en tarjeta de 1500€ resulta excesiva y desproporcionada en relación con el consumidor. La explicación que dan al respecto en ventanilla sobre su propio producto no es clara y parece que pretendiera sembrar dudas sobre la conveniencia de lo que ya has contratado en QEEQ

Es clara y al uso

No creo que el coche reservado sea similar al que nos entregaron. En Golgcar no reconocían el seguro contratado con QEEQ. No nos permitieron usar el pago a través del móvil, sin haberlo comunicado en las condiciones previas.

Long wait and no info on collection.

All good!

They had to give free upgrade due to not having the mini size car which helped me a lot because of the size

The long queue to complete paperwork and pick up the car was unacceptable. Would not rent from GOLDCAR again.

I booked a 7 seat vehicle as I wanted to be able to fit in 7 people. The car had 7 seats but could not possibly have say anyone in the third row. This was a bit disappointing.

Did not like the way the onus was put on the customer to find the faults and damage.

Rápidos y profesionales. El coche que me dieron era de categoría superior al contratado por no disponer del inicialmente reservado

Sencillo y fácil de reservar

Car was excellent in every way. OK rentacar staff were helpful. Definitely use them again.

All good but logging flight details was a chore as it does not pick up Tui apart from that a good website that saved me alot of money.

I could not fault the staff of Europcar or the vehicle they supplied as it was an upgrade on the vehicle that had been booked at no additional cost. The car had only 3000km on the clock and was presented the TV in immaculate condition.

Easy

Easy

I’m still waiting for my deposit back???

El coche sufrió una raya en la carrocería y me cobraron 300€ en un taller lo valoraron por 180€, así pues se aprovechan de los clientes para hacer un negocio paralelo

Fácil manejo y buena atención y comunicación a través de correos para solucionar la mala atención de owners

I was offered an upgrade which I declined, very fast efficient service

Absolutely brilliant I have hired with several companies but QEEQ was by far the best . I will definitely use again