Overall satisfied. The store has few staff and they are quite busy, always answering the phone. The first car had a problem with a broken high beam light. After we reported it, they immediately gave us a replacement car.
Not crowded, excellent service. Picked up the car in Geelong for a self-drive trip along the Great Ocean Road. I didn't know the route, but the staff enthusiastically explained everything and even drew a map for me. Very satisfied.
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