DUSSELDORF CAR RENTAL REVIEWS

takes long when drop the car back

easy to use

Best Enterprise/Alamo station in Germany. Good service, free Coffee. Love it

We got an amazing new cabrio instead of the ordered one. Enjoined so much :)

It is up to twice times cheaper to book a car through easyRentCars than to book it direct from the campany (Global or Buchbinder)

EuropCar charged after the Rent my credit Card without a reason, an invoice and an explanation. Once I asked them why, they told me to refer to Easyrentcars. But it was EUROPCAR who took money from my card, and this although vehicle was returned properly as certified by the signed protocol I received back when returning the car.

Easy collection and good value

App is easy to use and booking was simple

counter staff extremely helpful, friendly, professional.

It was very smooth service when picking up the car, they even upgraded to a better one at that moment. Guy who worked there at reception was super helpful, suggested on better insurance for us and gave his card if something would happened or any troubles would occur.

Easy booking, better prices than anywhere else.

very good experience. would recommend to others as well

Thank you for everything.

Thank you for everything.

good service

easy to use

Very expensive kids booster.

The process for getting the car was good. I had trouble finding the drop off and the staff did not help much even after repeated calls. Almost missed my flight from DUS.

The best agent in Europe

Best service

Ended up with a Mazda 6. An amazing car. All sorts of extras that made driving easy.

Was a great experience.

Everything was good and generally, we had no problem. There was just one thing. The car was diesel and also using AdBlue. When we were on the road, the car started giving a warning "AdBlue level is low, after 130 km the engine will not start". The km in the warning was continuously decreasing so we had to fill AdBlue. Normally the GLOBAL rent a car is responsible for filling AdBlue we are just responsible for the filling diesel. After dropping off the car, we showed the receipt of AdBlue and got the payment of it after some days, there was no problem! But it was an extra procedure that we shouldn't have made an effort. And also if we did not show and request our payment back, it would be an extra cost for us so it does not sound good!

We have a different car. It was opel zafira with a Gps and more space for our luggages and peoplw as well. But we were charged more than expected,made a claim for a refund and they did.

Good communication.

Можно акцентировать внимание на месте возврата автомобиля! В остальном все прекрасно, спасибо большое!!!

It was ok

It was ok

I've booked Mercedes (A-class) but got Ford (minivan). I understand that they didn’t have Mercedes at that time but I needed small car, not minivan. Everything else was very nice.