GERMANY CAR RENTAL REVIEWS

Overall, the service was quite satisfactory, but the €58 late fee after 10 PM felt a bit steep.

The trip was very satisfying.

Originally rented an economy SUV but was given a Volkswagen Golf hatchback instead; couldn't fit the luggage and had to upgrade to a Tiguan. The latest model Tiguan is really great. Drove 2600 kilometers with it, very stable, which is surely related to the car being new. No unnecessary or deceptive fees. However, car options in Munich were limited, and rental prices were relatively high; I recommend renting in Hamburg instead. Additionally, the return process was efficient, and the deposit refund was quick. Great service.

Good service attitude, and the pickup location is easy to find.

I'm quite satisfied with everything, it's really convenient.

This is a rental company under Sixt, sharing the same pickup location as Sixt. The service is great and the place is easy to find.

There was a one-hour delay during car pickup, but fortunately, it didn't affect much. The car was in good condition, and the procedures were simple. On the last day, the tire had a slow leak. QEEQ customer service was very proactive in providing assistance, but the road assistance service in Germany was disappointing and very slow to respond. Both pickup and drop-off were at Frankfurt International Airport Terminal 2.

The car was in great condition, performed well, and the service from the rental company was excellent.

It's located on the first floor of the airport, so it's fairly convenient.

The front desk staff were warm and welcoming.

Absolutely great.

The German guy gave me a free upgrade to a Tiguan.

Highly satisfied.

The explanation was clear, but they gave me a lower grade car, which was noticeably smaller.

Very good.

Very friendly.

Really great service, the staff have a good attitude, are capable problem solvers, and don't cause any trouble.

The car was in great condition and very easy to drive. The staff were friendly and patient, making it an awesome experience.

The line at the airport rental desk was quite long, but picking up the car was easy. I grabbed the keys and walked to the parking lot myself. Returning the car was pretty smooth too—just followed the signs to the designated return area, left the keys inside, and the staff simply let me go. Super convenient! I booked a Ford Focus but ended up with a Renault ARKANA. The car was in great condition, just 18,000km on it, and drove really smoothly. However, the in-car navigation was terrible—either the network was bad or the system itself had issues. The GPS stuck on one spot the whole time but still somehow kept prompting me to make random turns. In the end, I had to rely on my phone’s navigation app.

Morning flights at Terminal 2 are limited, so there's not much waiting time. When picking up the car, they might try to sell you insurance. Just inform them that you've already purchased comprehensive coverage in your home country.