After arriving at the counter, I was informed there was a $20/day charge for a local rental. Unexpected. Then I was told there was a a 30 minute wait for an available vehicle, and I was the third customer waiting. I eventually given an upgrade from Advantage.
It’s was abit better this time because someone helped me. Atlanta is a big Airport, without help, no one can find their way out.
About QEEQ:9.0/10
The Customer service desk gave me a better car than I had reserved, although they charged me more but it was spacious and better than the original reservation. Customer service was a bit pushy, but overall good.
The car was roomy enough to put in my husband's wheelchair and his walker in the back seat. It was very hot yet the air conditioner cooled off the car quickly. We arrived around one in the morning and the staff was courteous and helpful.
It took longer for me to get everything loaded in the car and get my handicapped husband situated. The staff patiently waited to open up the gate.
About QEEQ:10.0/10
It was easy to book the car on the website and I successfully got a rateGreat value reduction.
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