BERLIN CAR RENTAL REVIEWS

When do I get back my deposit to Enterprise?

You should help mor about insurance

it’s ok thanks

car has some demages, but it’s ok

some transactions problems happening.

The vehicle was ok. There appeared to be a judder felt through the steering wheel from a certain speed, disappearing at a higher speed. Gears were difficult to operate. General drive was good and the seating was comfortable.

When picking up the car, the vehicle couldn't be located in the rental company's parking lot. After about 20 minutes of unsuccessful searching, the rental agreement documents were issued again, this time for a different car. Very time-consuming and no apology from the car hire staff.

Nothing to comment on. Booking process as smooth and transparent as usual.

現地の便利な場所に営業所があり､看板もわかりやすく迷うことがありませんでした｡予定変更があり､受取日時が変更になりましたが､迅速に対応いただきました｡

Budget charged me in USD instead of Euros.

Qeeq.com was very helpful.

All needed information provided. No quick and easy drop-off.

Price quoted was not an end price.

Given new car!

Quick and easy

Staff was very helpful...When we are turning Tegel airport there are traffic issue...Almost 2 km outside of Tegel Airport policeman closed all roads and we wait there more than 1 hour...So we cant put bensin,because of check in time ...For 15 liter bensin Alamo take from me 67 Euros...Gas station is 1 km from Tegel...Anyway,its my fault but 4 euro/liter is so expensive...They called me,i explain them this policemans traffic issue but they cant help me...Anyway,it was good car and good firm...

Perfect

The car was larger than expected/ordered. 7 places for 3 people. The downside is a little more fuel consumption, but still pretty OK.

Easy to use. Clear and understandable. Really little to ask for more.

Nice car

Easy book

Though I had given the car back with full tank which was verified by Europcar representatives as well,I was charged Rs 7142.12 for fuel refuel and Europcar is unable to give exact reason for this.

I was told at the pick up that a mid size SUV was not available and was offered a station wagon instead. Or I can top up to get a VW Tiguan. Staff then offered me a steep discount so that I can get the SUV due to me knee problem in getting in and out of sedans. As I have booked way in advance and for a decent period of 14 days, the mid size SUV should have been catered

I diligently checked the pricing 3 times and have to rebook my car to get the reduce pricing. In other words, the price watch mechanism did not worked I chatted with an Easyrentcars rep and was told that this mechanism needed time to adjust which I find puzzling cos there were times when the reduced pricing have been posted for a couple of days and yet I was not informed

We upgraded to a Corsa automatic at a very reasonable price.

Great car and staff.

QEEQ is great. Every time I use QEEQ the price is good as well as the experience! No complaints!

it’s ok

Everything is prefect.

Everything is prefect.

The car I booked was unavailable, and they tried to sell me a huge, 3-seater Transporter vehicle used for moving goods/homes. Completely unsuitable for a 1000km family trip. After 2 hours, we got a different car.

Excellent. Car received as expected. We went skiing, needed to be towed in a place out of snow – Buchbinder support was excellent.