There were staff waiting for us right at the airport exit. We could complete the formalities on site without having to go to the rental company, as it's a bit far! They also brought the car to the parking lot, so we could leave right after picking it up from the airport.
Pick up process and staff was excellent. But drop off process terrible. there was no enough explanation for exit and to go to the departure counters of the airport.
With me other customers also were trying to find the departure elevators and throllies.
“2 hours delayed due to a flight… no car, paid 100%, thumbs down ?”
About GLOBAL rent a car:2.0/10
Due to a delayed flight the rental office was closed. I never even got a car from them… all I got was to pay the full price for the rental as it was a “no show’
I could understand if they charged me 20 eur or so, but 100%!! That’s not ok.
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