FRANKFURT CAR RENTAL REVIEWS

Really great

Super easy process for both pickup and return.

Super convenient from start to finish.

Really great overall.

Really good overall.

The whole process was smooth and picking up the car was really easy.

The staff were really friendly and welcoming.

Pretty good! Service was great—they just asked us to wait a few minutes and then threw in a free upgrade.

The front desk staff at Alamo were really nice, and both agents who helped us were very friendly and welcoming.

Really happy with the whole experience. When we picked up the car we added an extra driver, and they gave us a good deal—just an extra 10€ to upgrade to a better car. The vehicle was pretty big, so it was super convenient for all our luggage. We drove ourselves for 10 days and everything felt great from start to finish.

Great service

Got a diesel car and had to top up the AdBlue on the way. The rental company quickly agreed to reimburse me, now just waiting for it to hit my account.

It was okay overall, the whole process is pretty unmanned and mostly self-service.

Really great

The staff were super friendly. They saw I had a lot of luggage and offered a free upgrade, and even handed me some candy.

Overall pretty happy with the service and the car was in decent condition. Got a tire pressure warning while driving, but it went away after we added air. Kind of a bummer we didn’t get the Audi A3 we’d booked, and the replacement had a column shifter I’m really not used to.

The guy at the rental counter spoke great English and was really patient and helpful.