NAGOYA CAR RENTAL REVIEWS

Overall, it was pretty good with a straightforward process.

Overall service was excellent and communication was easy.

Very satisfied.

The service was very friendly, and they speak Mandarin too!

Excellent service, very detailed communication.

Not bad.

Not bad.

Very satisfied, they proactively contacted us two days before the car pickup.

Simple and efficient

Very good.

Great service, very satisfied.

Customer service was really responsive. There were six of us, and they originally gave us an Alphard. With two separate seats in the middle and one seat folded down in the third row for luggage, it basically only had five usable seats so we couldn’t all fit. The staff at the counter immediately swapped it for a Vellfire next door, which had a three-seat second row, so we could do a 2-3-1 setup and everyone fit comfortably. That deserves a big thumbs up! The only downside is that the cars at this branch are quite old, the model and condition both feel dated, and probably because of that, there was a bit of a smell inside.

Very satisfied, the service attitude was excellent.

Pretty good overall.

This experience exceeded expectations, with none of the concerns I had before. 1. Got a free upgrade from Noah to Alphard. 2. The rental company staff delivered the car directly to the airport, eliminating the need to go to the store for processing. The process was smooth and fast, with no upselling. 3. The vehicle's condition met expectations—it was older but well-maintained and fully functional. 4. Returning the car was quick and simple—it took just 5 minutes without needing to queue.

Excellent

Highly satisfied.

Super happy with everything.

Highly satisfied