From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9969991088
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9969991088
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MEXICO CITY CAR RENTAL REVIEWS

Listen To Voices From Real QEEQ Customers In Your Destination

Dana Burton

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Luxury SUV | Hyundai Creta or similar
Reviewed: Wed, May 22, 2019
“MEX was great, very accommodating”
About MEX: 10.0 /10
Awesome staff at MEX, thanks.
About QEEQ: 10.0 /10

Alex Ruiz

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Medium SUV | Kia Sportage or similar
Reviewed: Wed, Mar 25, 2020
About ACE: 9.0 /10
They charge me for small front bumber chip... smaller than grain of corn... they charge me $900 pesos
About QEEQ: 10.0 /10
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J.Trujillo Morales

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Intermediate | Hyundai Elantra or similar
Reviewed: Wed, Apr 24, 2019
About MEX: 9.7 /10
Very good Service !!
About QEEQ: 10.0 /10

A.Cruz Cruz

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Mini | Chevrolet Spark 4 Doors or similar
Reviewed: Wed, Apr 15, 2020
“Excelente opción de renta”
About Hertz: 10.0 /10
Estuvo excelente, aunque no estaba disponible el auto que solicité. Lo único malo es que el proceso de recogida fue lento.
About QEEQ: 10.0 /10
Quedé encantado con el precio y los beneficios.

A.Rubinstein

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Medium SUV | Chevrolet trax or similar
Reviewed: Tue, Sep 3, 2019
About National: 8.0 /10
The car was kind of old, got a 2017 model, the carpets in the trunk were torn and the car had scratches all around. The service though was well above expectations and made up for the car being sold and badly kept
About QEEQ: 9.0 /10

J.Gonzalez Cantu

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Economy | Chevrolet Aveo 2 Doors or similar
Reviewed: Tue, Dec 31, 2019
“Easy and straight forward”
About Hertz: 10.0 /10
Very efficient service. Expected from a good brand like Hertz
About QEEQ: 10.0 /10
Good searching engine. Very straight forward!

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Full Size Van | Chrysler Town And Country or similar
Reviewed: Tue, Aug 6, 2019
“Poor: - Is not located in the address showed at .com - The value was higher than expected”
About America Car Rental: 6.7 /10
- Opportunity on improve picking up process - Customer mindset training - Better lobby and facilities - Improve and make easier the process - All Customers show been dissatisfaction in the time I was - Setting of indicators of satisfaction
About QEEQ: 8.0 /10

F.Banuelos

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Compact | Volkswagen Golf or similar
Reviewed: Tue, Aug 13, 2019
“Terrible, I booked a VW Golf and they gave me a Chevrolet Beat.”
About Europcar: 6.3 /10
A Beat is not the same category as a Golf.

M.Pashaei Rad

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Mini | Chevrolet Spark or similar
Reviewed: Thu, Oct 29, 2020
“Europcar did not accept my insurance letter and charged me 250 dollars for insurance that I had.”
About Europcar: 8.0 /10
My credit card provides insurance for rental cars in Mexico. So I had printed a letter that I had received from my Credit Card Provider saying that the insurance will be covered by my Credit Card Provider. But Europcar did not accept that letter. They told me that you have to show an extra letter from Carta De La Comision Nacional De Seguros Y Finanzas. I told them that based on what is mentioned on the internet, a letter from my bank saying that my insurance is covered is enough, but they insisted that they will not give me the car if I do not buy insurance from Europcar. So I had to pay them 250 dollars extra to get the car.
About QEEQ: 10.0 /10
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J.Coutino

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Standard | Volkswagen Vento or similar
Reviewed: Thu, Mar 19, 2020
“el auto bien, pero el rollo del seguro no me agrado en lo absoluto”
About Europcar: 8.0 /10
El precio me parece elevado para un auto como el que solicite y el tramite del seguro , no me agrado en lo absoluto, no me siento confiado en manejar seguros separados, costos separados, cobertura dispersa

N.Aldridge

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Economy | Volkswagen Polo or similar
Reviewed: Thu, Feb 14, 2019
“Car was illegal, should not be on the road. Bald tires, screeching breaks and battery died.”
About MEX: 7.3 /10
Car was illegal, should not be on the road. Bald tires, screeching breaks and battery died.
About QEEQ: 10.0 /10

S.Castillo

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Full Size | Chrysler 200 2 Doors or similar
Reviewed: Sat, May 2, 2020
About Hertz: 8.0 /10
Reservé un vehículo Full Size (el modelo de referencia era un Passat) pero no lo tenían disponible en la sucursal. Me dieron, en cambio, un Cavalier, considerablemente más austero, pequeño y limitado con respecto a lo que originalmente reservé.
About QEEQ: 8.0 /10

O.LOPEZ JUAREZ

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Economy | Volkswagen Polo or similar
Reviewed: Mon, Nov 29, 2021
“Con qeeq buena con MExc y Ace casi explota mi vesícula biliar a punto de un derrame cerebral”
About Ace Rent: 2.0 /10
pésimo servicio me obligaron a contratar otro seguro que mi culpa fue haber contratado con qeeq para el depósito se negó la señora del mostrador diciendo que como es un banco nuevo y que no le generaba confianza que casi casi cambie de banco además de que cuando hable con qeeq para que hablara con la señora de Ace no hablaba inglés a duras penas logré entenderme con ella en español a y otra que no tiene tapa donde va el compartimento de equipaje casi casi buscando un cristalazo al entregar el auto me querían hacer responsable de la unidad dañada que ellos mismos me entregaron asi
About QEEQ: 10.0 /10
Muy bueno pero deberían hablar con Ace y MExc para que no pase esto de que pasen de gandallas
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J.WONG

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Economy | Kia Rio 2 Doors or similar
Reviewed: Mon, May 31, 2021
“Auto en buen estado, nada fuera de lo normal, trato amable y rápido, podría ser un más rapido”
About MEX: 9.0 /10
El auto estaba en buenas condiciones y bastante limpio Al revisar la reserva el agente sugirió comprar otro seguro porque el que yo había elegido eera cobertura media y no incluía servicio en el camino y otros detalles, pero no fue muy insistente. Sólo noté un detalle en la conducción que le hice saber al personal al momento de regresar el coche.
About QEEQ: 10.0 /10
El proceso me gustó, pero encuentro difícil encontrar como obtener una factura fiscal por la renta. En caso de que no la pueda emitir por su modelo de negocios, creo que no me convendrá para futuras rentas.

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Luxury SUV | Hyundai Creta or similar
Reviewed: Fri, Mar 1, 2019
“ne jamais louer chez MEX”
About MEX: 3.0 /10
La voiture demandée n'était pas disponible. J'avais reservé un SUV lux et j'ai eu une mid-range corréene. Le personnel etait odieux. A la restitution, il n'y avait personne et pas de boite pour les clefs, j'ai laissé la voiture sur le parking du loueur et le lendemain à la restitution ils m'ont obligée de payer le parking!! Je suis furieuse. Personne ne parlaient anglais, le personnel était absolument désagréable.

E. D o

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Large SUV | Volkswagen Teramont or similar
Reviewed: Fri, Jul 8, 2022
“Dont trust qeeq neither América rental”
About America Car Rental: 2.0 /10
The reservation has the wrong drop off location, they messed up the contract. They charge us the deposit and suddenly they decided they dont have a car eventhough the luggage was already in the car

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