CHRISTCHURCH CAR RENTAL REVIEWS

Very satisfied.

Extremely satisfied

There is a free shuttle bus from the airport to the car lot. The staff are very friendly, provide detailed explanations, and the process of picking up and returning the car is quick and convenient. Overall, the car was in great condition and very clean.

Good car and service was great.

They're great! I'll definitely choose them next time.

Super satisfied with the whole experience.

The staff patiently explained the instructions and did not try to upsell.

Very satisfied

Renting a car was very convenient. Although the rental location is not inside the airport, there is a shuttle bus from Christchurch Airport's Gate 4. After calling, it only took about 10 minutes for the shuttle to arrive, which was very convenient. The rental process was quick as long as you completed online check-in in advance. On-site, you only needed to confirm a few details. It was raining heavily that day, and the staff at the rental office kindly drove the car to the front door for us. Our own phone mount was not sticky enough to use, but the staff generously gave us one for free. The overall experience was excellent. Another highlight was the one-way rental. We picked up the car in Christchurch and returned it in Queenstown. The Queenstown branch is near the airport, and during business hours, you can even take a complimentary shuttle back to the airport after returning the car. Overall, the experience was amazing. If you are experienced, self-driving in New Zealand is truly incredible because the best views in NZ are not in the attractions but on the roads. There are many small turn-offs along the way where you can stop temporarily to admire the mountains, snow-capped peaks, lakes, grasslands, and flocks of sheep and cattle.

Very satisfied, communication was smooth.

We received a Ford Puma that was very new with only 20,000 kilometers on it. The entire trip went smoothly without any issues. I would rent again next time.

Rented a car for 9 days and was greeted by the rental company's shuttle bus right after landing. The car had 130,000 kilometers on it, but it ran perfectly fine. Surprisingly, the small car came equipped with lane departure warning and collision alert features. It was fuel-efficient and easy on gas, though it struggled a bit on uphill mountain roads. Overall, the experience was fantastic!

Great service, we arrived quite late and the staff was waiting for us.

Picking up and returning the car was very convenient and faster than expected, barely taking any time. The rental service was located right outside the airport and easy to spot. I didn’t get the Camry I booked and was given a Subaru instead. The accelerator felt a bit sensitive, but it struggled to gain power uphill. Not sure if it’s the model or just this particular car. Overall, the service was pretty good.

The car had plenty of space, a roomy trunk, and solid performance. It ran on diesel, which is more fuel-efficient than gas. Everything went smoothly, and the pick-up and drop-off process was super convenient.

The vehicle provided was very new, and the pickup and drop-off processes were quick.

Excellent service

They upgraded us to an SUV, and the counter staff were bilingual in Chinese and English, so even if your English isn't great, it's no problem! The car was in excellent condition, and the service was super friendly—absolutely fantastic!

The service was pretty good, although the insurance fees were a bit high. The car was in great condition, and the deposit refund was processed quickly. Overall, I'd recommend it, but as a first-timer, it was a bit challenging to find.

Super fast and smooth, they just walked us through the basic car details and we were good to go.