Car broke down after 3 days. Budget made us pay for insurance that we already purchased with Qeeq. They said the qeeq insurance was not valid.
About QEEQ:7.0/10
Booking was good. Paying for insurance twice (once when booking with qeeq and second time at budget counter). Budget would not accept qeeq insurance package and would not allow us to take the car without their insurance.
“Repetiría por el mismo precio (contratado con oferta blackfriday)”
About Centauro:10.0/10
El coche estaba muy bien, tenía más accesorios de lo que esperaba. Todo muy cómodo y práctico.
About QEEQ:10.0/10
Todo funcionó muy bien, de hecho queríamos haber reservado otro coche para el fin de semana que viene, pero los precios han subido muchísimo y no nos lo podemos permitir. Deberían mantenerse precios bajos con seguro premium.
El coche olía a tabaco.
Una puerta del coche estaba mal, hacía muchísimo ruido al abrirla/cerrarla. Muy incómoda durante todo el viaje.
El bus de cortesía que me debía llevar desde el aeropuerto hasta recordgo, tardó 25 minutos
“QEEQ provided an excellent service for a seamless rental.”
About Firefly:9.0/10
Good car and friendly service. As a small tip: at Seville a sign for where Firefly cars are hidden in the car rental car park would have been helpful. (it is passed all the other rental agencies, turn left and go to the very back of the car park and is not sign posted)
About QEEQ:10.0/10
Perfect! Please note the instructions for pick up could have included the comments I posted in the firefly section.
“A very economical car hire that I would recommend to others”
About Record Go:8.7/10
The vehicle had some recorded bodywork damage. There were a number of smaller areas of damage, but when I pointed these out the staff said not to worry and that if there was an issue at drop off to show the relevant photographs.
The lady who check the car over at drop off was very pleasant and did not mention any of the minor damage I had been concerned about at pick up.
There was an unexplained additional fee that was taken from the fuel deposit.
About QEEQ:10.0/10
I have used Easyrentcars several times and find the site very easy to use and the response from the staff very helpful.
Todo muy bien, muy buen servicio y excelente atención de los empleados.
Lo único a mejorar fue que en la entrega del auto No estaba el tanque lleno como decía el co trato.
Y yo lo devolví Lleno total.
About QEEQ:10.0/10
Muy bien todo. Excelente precio y facilidad de opciones de alquiler.
“Mind the extra insurance and currency of the security deposit operation”
About GOLDCAR:8.0/10
Interrent is very persistent in selling extra insurance and fully charges the security deposit on your credit card. It’s a heavy process and should be done as a preauthorisation only. Moreover the deposit is charged in the currency of your credit card (eg. USD) and refunded in EUR so you lose on exchange rate significantly
Expect delays with Sunday morning pickups - apparently Alamo in Spain does a computer system reboot then so counter staff have to resort to semi-manual procedures.
“Good, with the exception of the rental office running on regular business hrs and not airport hrs”
About Record Go:9.0/10
excellent vehicle and service, only issue was that the office was not opened until 8AM, consequently we had to drop the vehicle off early, i.e., the night before, then taxi back to our hotel and taxi to the airport in the morning, at our extra cost and inconvenience.
The pick up was not in the terminal but outside a car park with a courtesy bus to the site. We were an hour early but they wouldn’t let us collect the car ... we had to stand outside in the heat with nowhere to sit and no toilets or drinks available. Air con in the container office was broken so hot inside too. The car was badly scratched which wasn’t a problem but they hadn’t noted the damage under the front bumper, we had to point that out and request it was noted on the documents. Pressure selling for additional insurance.
About QEEQ:10.0/10
Booking was good, price protector worked and dropped the price. But we didn’t receive any instructions re collection and had to phone and then wait for an email to know where to collect the car. Booking needs to be explicit about collection point. It was not in the terminal as indicated.
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