This was the first time I rented from Arnold Clark thru QEED, and I loved it. Airport pick-up of rental cars costs more because of location surcharge, so I opted to pick-up at its city location (Inverness, Scotland). The webpage instructions on where to meet Arnold Clark's shuttle were too simple, and I could not find it. So I called and was further instructed by phone. After I finally found it, the ride into town was smooth. The local agent (forgot his name) who helped me collect the car was the best I've ever seen. Not only did he go over the rental agreement clearly and quickly, he spent a lot of time documenting existing exterior damages and explaining a few practical features of the Peugeot 208 assigned to me. When I returned the car 9 days later, I did not have time to examine the car with their agent and hopped on the airport shuttle immediately. This was not wise, but I was pressed by time and I was sure that there were no new exterior damages. Two days later Overall, the experience was the best in my years of foreign trips. I would recommend Arnold Clark to anyone looking to rent in Scotland.
About QEEQ:10.0/10
Booking by QEEQ was simple. Price Drop check was a very nice feature to have. I would use QEEQ again without hesitation.
The car was just right for us. It had been cleaned thoroughly before we picked it up and it was exactly what we needed. Unfortunately there had been a problem at pickup, where we were told that they didn’t have any more automatic vehicles left at all. It was a bit stressful as I don’t drive manual, but eventually they sorted it out and we got the car that we had booked.
“Great venture with East car rentals and Arnold Clark”
About ARNOLD CLARK:9.3/10
Great comfortable and spacious car. We walked from the station to Arnold Clark to collect the car, they would have collected us if we had of known. They did drop us off after drop off. Great friendly counter staff ready to assist.
About QEEQ:10.0/10
Great booking platform with good cancellation options.
Amazing service plane was diverted so delayed on arrival by 3 hrs outside of office hrs
I rang the counter guy and he said he would wait past his finish time so we did not have to return the nxt day. He waited till 6.30 and he should have finished at 6. Wow.
“The car was great for economy but I didnt realise it was only a 2 seater, so no good for my family”
About Hertz:8.3/10
I was waiting to be served to drop the car off...a man walked in and went straight to the counter and got served before me...the member of staff wasnt even aware that I'd been sat there for 20 minutes....
“It was a magic weekend for a roadtrip i the Highlands, and the little car raised to the challenge.”
About AVIS:10.0/10
The staff at the airport is very friendly and knowledgeable.
On the return journey i arrived late after being stuck on the road behind caravans, i had to drop the key in a rather unorthodox fashion, and the staff was all to happy to help
You cannot beat the value of a smile when arriving into a new place.
About QEEQ:10.0/10
Did exactly what it read in the label. Liked the straight honest extra for a wider insurance policy.
“All good apart from the expense of having to pay two lots of insurance”
About Europcar:8.0/10
I had to pay two lots of insurance as the one I booked with Easyrentcars was claimed as invalid by Europcar so they made me book their insurance too. I have raised a claim with your customer support department
Very pleased with the service, staff were very accommodating, polite and helpful, the car was rented at a very reasonable price, and the car ran perfectly without any issues. What’s not to like
About QEEQ:10.0/10
So easy to book using this website, no problems and no issues, well done guys
The car provided was an upgrade on the booking due to non-availability of the booking. The car was also brand new so obviously in pristine condition!
20 minute wait for the counter but once we got served, the process was less than five minutes.
About QEEQ:10.0/10
Smooth process and no fuss.
It would be good to get a confirmation that the rental is complete with no surprise charges or extras. Especially if/when dropping off keys out of office hours.
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