SAN JOSE CAR RENTAL REVIEWS

Waited almost 2 hours. Car fuel cap didn’t open. Needed service on first day. Piece of crap car.

None

Danilo Jimenez REQUIRED me to buy the "minimum" AVIS additional insurance $275.90 for 9 days despite PROOF of FULL COVERAGE on the Easy Rent Cars voucher with Avis's name and reservation on it. When I resisted- Danilo Jimenez CANCELLED my booking and then announced where were no more cars for rent. Extortion pure.

Nos olvidamos un GPS No responden

Couldn't have had a better experience with Alamo in our trip to Costa Rica. We had the car for the whole month of October, 2021. It all went flawlessly! We extended the initial reservation for extra 10 days and Alamo provided us with very reasonable and easy options to do so. Definitely recommend them!

QEEQ is my new and only go-to website for car rentals.

Staff very efficient and helpful. Transferred immediately from airport to rental office. Vehicle exactly as requested.

Très bonne voiture, 17000 km au compteur.

Had to get extra insurance when we got there even if I paid for full cover on the website already , not happy about that

Had to get extra insurance when we got there even if I paid for full cover on the website already , not happy about that

Avis did not accept third party insurance in Costa Rica. The cost of their required insurance was not advertised anywhere, and doubled the cost of the rental car. Other agencies cost far less for their required insurance.

Esperé más de una hora para recoger el coche pero me dieron un coche mejor

La plataforma de reserva muy bien y el precio muy bueno, el servicio por chat genial aunque algo lento en contestar.

When we arrived at payless San Jose Costa Rica we hade to pay for another insurance even if we already took one at the booking. The reprensentant at Payless said that this insurance did not worth nothing. So for 3 week rental it cost us around 2700$ Can. We consider that it was a robbery. It starts the vacations very bad.

Agent a Thrifty nous a obligé à prendre une assurance locale alors que nous avions déjà pris la meilleure assurance sur le site. Nous avons discuté avec lui presque 2 heures, il ne nous a pas laissé le choix et nous avons dû payer 265$ sup pr l assurance! Moteur de voiture très poussif, manque de nervosité et de dynamisme. Pas de climatisation à l arrière pour les enfants. A l arrière 2 ceintures de sécurité seulement, donc 2 enfants partageaient la même ceinture!!

Hassle free

The staff was very friendly and professional.

All was great

All was great

Great service. The only thing I will mention, they gave us a 7 seater car with a small engine! Being inn Costa Rica where you are surrounded by mountains, going up hills was an effort. They tried to upsell another car to us.

The van was perfect for the group of 10 to get us from the airport to the hotel and around the town of San Jose and the surrounding areas. The staff at Payless was very helpful and customer service was excellent.

Renting the car on line went very well. The price of the vehicle was reasonable however the insurance was a little high but the need for it was definite based on the driving behavior of the citizens of San Jose.

No fue lo esperado ni lo que me prometieron ya que cuando llegue a la gracia de budget me obligaron a pagar un seguro que fue mucho más caro que la renta

Si van a rentar con conoañias como budget deberían revisar y cobrar el seguro de inicio

On arrival the staff was very helpful in providing all the information required, from upgrades to legal information. There was no hidden surprises and when dropping off the car the staff made sure it was an easy process, which took minutes and made sure we were taken back to the airport with transportation provided. Excellent service!

Fantastic site and easy to book with competitive prices.

Wendy who was the staff member was excellent. She took me through the whole process of picking up the car and was very clear, her English was superb! She was kind enough to help me with directions through the Waze satnav app, which she set and explained. The experience on our return was just as good and prompt. I can thoroughly recommend Jumbo hire.

Very good communication and the app allowed us to reduce the cost by rebooking at a cheap price.

Car was in good condition. Pick up and drop off very smooth.