COSTA RICA CAR RENTAL REVIEWS

The service was decent, but it's hard to imagine the car having a more basic power and configuration.

Very good, minor scratches from tree branches were not charged in the end.

Quite satisfied

Very satisfied.

Should have booked directly

Cars could be a bit more updated with features.

Nothing -ve to say.

It was a brand new vehicle, but a lot to desire when you demand power from the engine , this specific model lacks power.

The shop is small, but the process was handled very quickly.

The efficiency of picking up and returning the car was okay, but we had to wait quite a long time at the airport, and they also tried to sell us their insurance.

Overall service is satisfactory.

Very satisfied.

After exiting immigration at San Jose Airport, there was a staff member holding a sign in the waiting area. Once they confirmed our names, they called a colleague to pick us up. The rental office is close to the airport, and the staff handling the paperwork and car inspection were great. You can add an extra driver to the booking; at first they weren’t very clear that the second driver needed extra insurance, so there was a bit of misunderstanding about that, but everything else was excellent. The staff at the return location were friendly, careful, and processed everything quickly, then drove us back to the airport. They gave us a Hyundai Tucson 4WD, which was much better than the car we originally booked. It was very new, clean, and a pleasure to drive.

Very convenient. The staff confirmed if extra insurance was needed, and after I declined, there was no aggressive upselling. Both pickup and return were smooth. Great experience with a big company.

Great experience

The car had 60000 km on the clock but the front tyres were very worn and badly under inflated on pick up. Too tired to make a fuss re tyre condition after 11 hour flight but asked staff to top up the air. I had to top up with air on both front tyres twice during the 2 week trip. The rep insisted that I typed in my personal information on my phone which was laborious after a long flight and it would have been much quicker if they did it on their website. On car return the rep pointed out a large dent in the driver's door. I had not seen the condition report at pick up as it was not referred to by the staff and attached to the back of the contract. I did take pictures before leaving so was able to prove that the dent was pre existing.

Would be good if local knowledge of airport was better as the vehicle I selected was pick up in terminal but that is not an option at Liberia.

Great car and a good rental experience.

Easy booking process. No hidden fees.

Picking up and dropping off the car was very convenient. The car was a bit old, but this type of car is common in the area.

Excellent!