The handsome Mr. Lokr from front desk was professional & helpful & speaks good English; pick up & drop off were easy & smooth; we got an upgrade to a big Opel Insignia!
About QEEQ:10.0/10
Price drop never worked in my booking; I’ve given up on it
“Long wait as car not available but staff were polite and did their best”
About ChengXin:9.0/10
Auto will had rented out our car in error and we had to wait for a replacement. Although it was bigger, the Dacia car was not of same quality as VW t roc or similar.
All was good with the service. Had two issues with the new MB A Class. Need to add 1 liter of engine oil 30 min after I rented the car. After that I had an error for the back seat airbag sensor. Didn't change the car because I was the only passenger. I was offered another bcar the next day.
I liked that they checked the car with me on pickup and on return so there was total transparency of minor existing scratches. The diesel car proved very economical on fuel so we were able to visit Plitvice Lakes without high fuel costs. Very friendly staff. Would definitely hire from Active again.
About QEEQ:10.0/10
Booking was very easy and transparent. Very satisfied.
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