The staff at the pickup location were friendly, but when I arrived around 7 o'clock, there was no one there, just a phone on the desk, and I waited for 10 minutes. Picking up the car at Croatia Airport was convenient and the staff were welcoming. At Venice Airport, the pickup is on the rooftop, which requires good driving skills for larger vehicles.

We received a brand new and upgraded VOLVO, amazing!

The aircon on this c3 zapped the power on the car Had to turn it off to get over mountain Also the car would not fit two large suitcases

The car boot wasn't as big as we had been led to believe. We'd booked a Mini Van | Citroen C3 Aircross or similar which should fit 3 large cases, and instead were given a Peugeot 2008 which has a much smaller boot (100L smaller). Luckily we only had to drive 20 mins from the airport to our accommodation so managed with one case wedged on the back seat between the children. On the plsu sisde the car seemed to be brand new.