They gave us a brand‑new car (registered Jan 2026), but it didn’t come with built‑in navigation. Overall though, the service was pretty good and both pick‑up and drop‑off were smooth.
The process was simple, with self-service for car inspection and return. The deposit was refunded quickly. I booked a RAV4, but I was given a Peugeot 5008 instead. It had a spacious interior, was easy to drive, and as a diesel car, it was very fuel-efficient!
The trunk was just a bit smaller than a Volvo’s, so fitting four 24-inch suitcases in was a bit of a struggle. Thankfully my friend is smart and ridiculously strong, so we managed to squeeze them in. The cabin noise was a little on the loud side, but the display screen felt very modern.
It's okay. Waited an hour for luggage and rescheduled the pickup time smoothly by phone. Waited half an hour for the rental company's shuttle bus at the airport.
They really push their insurance, and if you don’t take it they’ll put a pretty big hold on your card for the deposit. So when you pick up the car, make sure you’ve got plenty of available balance on your card.
The staff patiently taught me how to use the car, and the return check was quite relaxed, not nitpicking about minor scratches or dents. They also quickly sent me back to the airport. Very satisfied.
I rented from Hertz in the UK last year, and this time in Ireland as well. Their service is good. It's slightly more expensive than other companies, but they have more locations and good service.
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