NORWAY CAR RENTAL REVIEWS

Ha sido sencillo cuando llegue a recogerlo no había nadie pero había un teléfono para llamarles y enseguida me contestaron y en 5 minutos llegaron y el coche ha funcionado muy bien ahora solo falta que me devuelvan los 300 euros de fianza y todo habrá ido muy bien

Me ha gustado es la primera vez que la he usado y me han ofrecido un precio muy bueno y con todos los extras son trucos ni engaños me ha gustado

Great

Great

Great car. Great service

Thanks for the car

Pick up was fine. A little tuition about the car would have been helpful as unless you drive particular models there are variations which can baffle. Our main issue though was directions back to the drop off point. Sat nav didn’t take us to the right place. Directions generally in Norway seem to be less than perfect though.

Were given a free upgrade which was great and the counter staff helped to clear the car of snow. The car was in good condition throughout. The only downside was that someone had obviously been sick in the car at some point and it hadn't been fully cleaned out, so it stank for the whole trip.

Quick and efficient service. They even upgraded to 4-wheel drive due to snow and icy roads. Brand new Toyota Yaris Cross

Very disappointing. Car that was booked and paid for ,not available. Had to take an electric car which was an awful experience in Norway in winter, spent half our holiday charging the car. Won't use Hertz ever again.

Well Ok I guess but I can't help but wonder whether we would have got bounced or not if we had booked directly with Hertz

Thanks

Thanks

The customer service was very good. The staff at the counter were polite. However, the information about the payment of tolls and parking could be explained better. I have provided a deposit on my credit card. I have returned my car with the key drop. I have no idea of the toll and parking charges deducted. I am still waiting to discover the deductibles. I was given an upgraded car, which was very good. I had booked a Toyota Corolla and was given a Toyota Lexus. There were some scratches on the bonnet of the car, but it was in good condition otherwise. I was advised to take photographs of the damage by customer services.

The booking platform is very easy to use to book the right vehicle. The loyalty scheme could be more improved with more ease of collecting the rewards and using them.

The car I received was not as promised. Despite the rental agent's claim that the car I initially wanted was no longer available at this location (then why even advertise it?), I was given a vehicle with a smaller trunk. I spent a frustrating 90 minutes arguing just to get a replacement that matched the trunk size of my original reservation. However, the car itself was good

At our flight arrival Hertz was the only rental car booth closed. All the other rental cars were opened. we tried to deal with the Hertz "auto-pickup" box and it was a mess. Hopefully a Hertz agent showed up after 15 mn and we were able to make the papers. But we lost 45 mn in the process with a lot of stress (we thought at some point that we would have to deal with this "auto-pickup" box)... especially when you see that all other customers from other rental cars companies were treated the correct way. So a really bad experience with Hertz. On the positive side, the car was nice.

really good.

Great car rental experience, the process went very smoothly!

Very good service ! Very polite and helpful!

Very pleased !

Very nice car, almost new Hyundai Ioniq 5 instead of VW ID3

The vehicle exceeded our expectations

受け取りに非常に時間がかかりました。 車両は新しく清潔で良かったです。 道中でパンクしましたが、これは道路工事中の区間を走行したときに金属片が刺さったと思われ、車両の問題ではありません。 返却時に駐車場の場所が非常に分かりにくく大変でした。

予約はわかりやすくスムーズでした。 現地でパンク修理をして修理代を支払いましたが、修理代はAXAの保険で全額補償されました。 保険請求の手続きは、修理後に状況写真と領収書の写真をQEEQサポートにeメールしただけで、非常に簡単でした。 QEEQ.COMは車両予約時にAXAのフルカバー保険を購入でき、サポートの対応も良いので安心です。

Véhicule surclassé

Meilleur prix

Counter staff very helpful. Came with us to the car and explained all features. Very patient. Highly recommended.

We were upgraded to a bigger vehicle which was a mixed blessing and were overall happy with our experience and Europcar's staff. One exception being charged for a scratch on a door handle which will unlikely to be fixed (car already had previous scratches).

Le véhicile que j'avais réservé n'était pas dispo, mais il m'en ont attribué un autre de la même gamme. Pas de problème pour la prise en charge de la voiture

Site très fiable et tarifs compétitifs, pas de mauvaises surprise