“Apart from misunderstanding above everything went smoothly.”
About Budget:10.0/10
I asked for a manual transmission car but was given an automatic. On discovering this I had to go back to the office. They said no manual ones available so he kindly showed me how to operate the automatic.
“Great experience, good savings and customer service both from QEEQ & Budget”
About Budget:9.0/10
Car was upgraded for free & exceeded expectations. Easy to find rental counter and pick up was easy and straight forward with friendly staff. Drop off could have been better, had a query relating to charges but staff at drop off unable to assist, possibly due to it being a Sunday.
About QEEQ:10.0/10
Good booking platform, but did get confused into agreeing to a subscription model and membership with second booking, but decided to stay to see what savings could be achieved even with paying for membership. However have been very pleased with customer service as due to a flight cancellation car pick up was later than arranged on a Saturday & rental company needed to be liaised with which QEEQ did very well.
The car I received was not as promised. Despite the rental agent's claim that the car I initially wanted was no longer available at this location (then why even advertise it?), I was given a vehicle with a smaller trunk. I spent a frustrating 90 minutes arguing just to get a replacement that matched the trunk size of my original reservation. However, the car itself was good
I returned the car to the airport 10 mins after the set return time and i was charged a full extra day of rental. I had to contact Budget customer service after returning home with international call to get my charge reversed. I think Budget can do a little better (I asked the counter if everything good, he replied YES everything good) when returning key to the counter. Otherwise one little issue might ruining the whole trip.
There is no audi a3 available, so they put me through on a Toyota rav4, which is good enough. I do suggest them to use studded tyres in Tromso area in winter time, the roads are very slippery.
About QEEQ:10.0/10
The platform is easy to use and providing great price
Le véhicile que j'avais réservé n'était pas dispo, mais il m'en ont attribué un autre de la même gamme. Pas de problème pour la prise en charge de la voiture
About QEEQ:10.0/10
Site très fiable et tarifs compétitifs, pas de mauvaises surprise
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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