Met expectation

Perfect 10 out of 10

Good

The car rental location was relatively easy to find. Following the instructions on the taxi ride, we quickly located the rental office. Even though we forgot to print the contract, it didn't affect the car pickup process. The procedures were very smooth, and the staff were very friendly. At the time, there were probably many people renting cars, so after completing the formalities, we waited about ten minutes before a staff member guided us to the first-floor pickup point. During the pickup process, they used the rental agreement to check and document every scratch on the car with us. Of course, you should also carefully inspect the car yourself and report any unrecorded damage immediately. Overall, the car condition was quite good: the vehicle was clean and tidy, with over 70,000 kilometers on the odometer. The car's condition was satisfactory, and during our use, its air conditioning and performance were excellent, especially the cooling. When returning the car, I chose the nearest gas station to refill the tank and cleaned the car, so the return process was almost instantaneous with no unnecessary complications.

Very satisfied. They gave me a different car, but it was very new with just over 10,000 kilometers driven.

The Thai Rent a car experience was great drop off would be difficult if you do not have a local mobile phone as you drop the car at the departures area the staff were exceptionally courteous and very pleasant to deal with