Everything was great ! The car were in good condition 8/10 just some minor scratches and dent, staff were very helpful, they even offer to carry my luggage
Rental booth is located in domestic terminal, we got off the international terminal needed a bit of walk to get there. Car rental staff are friendly, pickup process were very professional, drop off process are even easier, will definitely rent from them again.
About QEEQ:10.0/10
Very easy to book the rental car I need, piece of mind with insurance with the complete package. One of my highly recommended car rental company.
Been a frequent customer of Thai Rent-A-Car. For some reason though, there are better deals or availability on third-party sites than on their own. But overall, always been a pleasant experience.
The drop off point very hard to find it, we spend almost 20mins to get to the location. Staff told us will waiting for us but we still have to wait them and we very rush to check in flight, feel very tension.
“Challenges with Vehicle Features and Service at Thai Rent A Car”
About Thai Rent A Car:8.0/10
During my recent experience with Thai Rent A Car, I encountered a notable issue regarding vehicle features and customer service. The car provided lacked a basic reverse sensor, an amenity I had anticipated would be standard. Upon realizing this, I promptly contacted the customer care team to inquire about the possibility of upgrading to a vehicle equipped with this feature. Despite my willingness to pay extra for the upgrade, the response was disappointingly abrupt, with the representative informing me that no alternative vehicles were available.
However, this information proved to be inaccurate. I later visited a Thai Rent A Car location in person and discovered that there were indeed vehicles available for upgrade (7-seater options). While we did not require a vehicle of that size and therefore did not proceed with the upgrade, this discrepancy in information was concerning. The initial interaction with the customer care team over the phone was not only unhelpful but also misleading, as they did not make any apparent effort to check for available alternatives before declining my request.
About QEEQ:10.0/10
So far, I've found Qeeq's customer service to be outstanding. However, it's important to ensure that vehicles supplied by local providers are equipped with essential features like reverse sensors.
The car was had many scratches and damages to the car body when we picked it up. The main head light on the right hand side was not throwing light in the correct direction.
The car was a little old but was fine for what we needed. The windscreen washer neeed to be replenished as it hadn't been checked prior to our pick up.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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