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Agency closed when pick up.
Dislike: Pick up was scheduled at 6. And I arrived 558 and it was closed Had to pay an extra 20 dlls of uber to get to Los Angeles airport and pickup. Over 40 min to get the car
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View more >Dislike: They should have kept snow scraper in the car as it was snowing heavily & on day 1 of snow I didn't have anything in my car. i had to use my jacket to get snow out.