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Search for Routes Car Rentals in Chicago

Staff and Car Were Amazing, Policies are Tough to Swallow

Reviewed: Thu, Sep 6, 2018
About Routes: 8.6 /10
Like: Great Jeep for a very reasonable price. Staff was all very nice.
Dislike: Make sure to read the terms and conditions of the rental - I have never experienced a company that, no matter if your plane was delayed and you paid in full, would release your reserved vehicle and charge you full price if you were more than 2 hours late. You can avoid this by calling and letting them know but we were stuck on the tarmac with horrible cell phone reception so we couldn't call. Luckily, we made it with 10 minutes to spare but still they said that there is no flexibility with that policy and that seems crazy. I paid beforehand so that vehicle should be waiting for me no matter how late my pick-up is.
Kia Sportage image
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Intermediate SUV | Kia Sportage or similar

Relevant Reviews on Routes Chicago Airport

Devin Gunther

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Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Mon, Jun 15, 2020
About Routes: 10.0 /10
We switched to another car halfway through, and the vehicle was in excellent condition. Both pickup and return processes were quick without any upselling. A very cost-effective company.
About QEEQ: 10.0 /10

s.Cirillo

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Fri, Dec 6, 2019
“Basically okay”
About Routes: 6.7 /10
My husband has leg problems. Routes uses a small van and is quite high. He had difficulty getting on and off vehicle. I waited in line nearly 45 minutes to get the rental
About QEEQ: 8.0 /10

M. Rahman

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Economy | Kia Rio or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Aug 13, 2019
About Routes: 8.3 /10
Difficulty in finding the location. Had to change 2 shuttles.
About QEEQ: 10.0 /10
Ms. Vicky at the counter was courteous, professional and friendly. Kudos to her.

T.Haupt

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Sat, Apr 20, 2019
“More than needed. Overall satisfied.”
About Routes: 9.7 /10
Ended up with a Jeep Wrangler Sahara. Only other choice was a Dodge Durango. We preferred to have a smaller vehicle for better gas mileage. The Jeep was “cool”, but buffeted a lot in the wind on the freeway. And it only got 19 mpg. Routes did compensate us with a half tank of free gas, as we complained and requested such upon accepting the car.
About QEEQ: 10.0 /10

P.Stathopoulos

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Wed, Apr 17, 2019
“pleased”
About Routes: 8.3 /10
The vehicle delivered was no comparison to what I wanted - They pushed an off the road jeep on us that we drove just down the block and it was the most horrible ride..We turned right around and they put us in a Kia Forte which was a lot better. It drove great and got good gas mileage
About QEEQ: 10.0 /10

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