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Search for Routes Car Rentals in Vancouver

First Time...not the last!

Reviewed: Sat, Sep 8, 2018
About Routes: 9.6 /10
Like: Location and shuttle are perfect....no need to rent at airport. This was almost the same experience...without the fancy counter.
Dislike: The airport arrival pickup was not clearly written. I thought I had to walk through the airport rental garage to find shuttle pick up area, when in fact, it was right outside the airport door. I had to call twice to ensireninwas in correct spot. The longest part of the pick-up, was waiting while the agent answered same phone calls over and over. I wasn't the only one confused by the description. Just wait at the shuttle stand, they come frequently!!!
Kia Rio image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Economy | Kia Rio or similar

Relevant Reviews on Routes Vancouver Airport

Marcus Grantham

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Jan 30, 2020
About Routes: 6.0 /10
About QEEQ: 10.0 /10

Claude Kipling

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Mar 1, 2019
About Routes: 8.0 /10
The reception area is set up like a hotel front desk with 2-3 staff members, mostly of Indian nationality, including those inspecting the cars. Overall, communication was smooth.
About QEEQ: 8.0 /10

B.Allai

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Medium SUV | Jeep Cherokee or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Mon, Apr 13, 2020
“not happy with Routes but happy with QEEQ customer service and ease of use”
About Routes: 5.0 /10
took them 40 minutes to pick me up from the airport. they were very busy, subsequently, the car I received was not properly cleaned. to the point that a hair brush and medicine from previous renter was still in the car...
About QEEQ: 10.0 /10

P.Wilson

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Medium SUV | Nissan Rogue or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Wed, Nov 20, 2019
“Easy car rental good, actual car rental company not so good”
About Routes: 6.7 /10
Vehicle exactly as booked. Pick up process was took about 10 minutes but getting the car took another 15. AND it wasn't clean. Had to wait an extra 5 minutes for a wash and the floor was not vac,d, windows dirty. For the price, good value, but Routes needs to streamline their operation. Drop off took about 15 minutes as that was also another painful process. Shuttle service was good comparable to others. Also make sure you have a copy of your insurance
About QEEQ: 10.0 /10
Top marks, process of booking was simple and easy to use

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Full Size Van | Dodge Grand Caravan or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Jul 19, 2019
“I had a very bad experience renting from Routes. The poorest customer service ever I had seen.”
About Routes: 2.3 /10
Very poor customer service, no managers on site, no honesty, no care.

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