Car hire

Great experience from start to finish. Friendly staff all over. It was very easy to extend the booking, over the phone. I highly recommend them. Also having a model guaranteed option is great since you avoid the “or similar” trap where you always get an inferior car than expected. Only slight issue was the wait at pick up because there was only one person at the counter and customer before us was taking his time as if he was all alone. Not europcar’s fault

Great booking platform so much better than the rest ( wisecars for example is a nightmare ) and very competitive prices and easy to use. Love the fact that you earn points too.

Europcar NEVER reply to your emails.

Sent message to Europcar on 9th. Jan, then sent a further 2. Got reply saying appropriate department would be in touch. Still waiting for reply it's now 22nd. Jan. Pretty poor service from them as we have been regularly hiring car from them.

The booking hadn't been passed onto staff here, so no car . We got one they already had bit it had been sitting for weeks, it was absolutely filthy, acorns and free branches under wiperblades. It had to be sent for wash so we lost an 1hr 30mins of our rental time. It was also not full of petrol. Lady we dealt with in Polis was very good.

Didn’t have the car I reserved. Needed to get it a day later. Too much time wasted for nothing