Excellent

Satisfactory

The rental company is quite small with limited staff, so the wait time is relatively long.

Best rental I’ve ever had. Very accommodating as we got there and didn’t have our sedan so they upgraded us to a Jeep for no extra charge.

Great vehicle, pricing, and customer service. It would have been helpful to have a snow brush in the car. I will definitely use their services again.

Like: They didn’t have any Kia Rio’s available when I picked up, so was upgraded to an SUV which I was very happy about! The Jeep was in excellent condition with low mileage. Quick and friendly service. I ended up needing an extra day plus had to add another driver for that day, and this was done with no problem at all. No issues on returning the vehicle at all, as in they didn’t try to rip you off. I will definitely rent from them again next time I’m in Calgary.
Dislike: We had trouble finding the address. Probably because we were not paying as much attention as we should have! We put the unit # in Google maps instead of the correct address. Also I was looking for Easy Rent Cars which now I’m assuming is a 3rd party Next time I’ll know.