Para arrendar no estaba en linea la opción con neumáticos para nieve (muy importante en Calgary) en invierno).Eso hizo demorar y no conocer el costo con anticipación. Al coche también faltaba la opción calienta volante.
The car was a surprise as I was hoping for a Toyota Rav4, what I got was a Kia Sportage. Nevertheless, the car performed perfectly, was very comfortable and did well driving on snow. The availability of snow tyres was only apparent at the point I was picking up the car. I wish there was an ability to choose this beforehand.
The personal service was excellent and we did get a Grand Cherokee 4WD which ave us the space and safety we needed. However, I was amazed to find a modern (50K+) can with no satellite navigation or parcel shelf/luggage area cover. We couldn't leave anything in the car out of site. For an airport booking we think this was quite poor.
Absolutely loved the vehicle that was selected for us. Choosing the mystery vehicle was perfect for us so we didn’t have to get a second rental. We had lots of space for all our luggage and were all very comfortable during our travels. Just wasn’t happy with a charge per day for each additional driver, was about 30% of our daily rental cost extra to do so.
Service was good and everything was perfect except the return policy since I wanted to return early but they don’t have policy to refund for early return
About QEEQ:9.0/10
I wanted to return early but they don’t have policy to refund for early return
We booked a grand Cherokee jeep but you did not have in stock. The car we were offered was smaller without winter tyres. We had to upgrade to a premium car as it was our only choice which cost us double the original quote. Not impressed.
“카운터직원 설명에 따라 전체보험을 들 수 밖에 없어서 비용이 생각보다 많이들었지만 이 차는 열흘 동안 말썽 한번 부리지 않았고 멋진 로키를 여행하도록 도와준 고마운 동반자였습니다.”
About Budget:8.0/10
픽업 카운터 직원은 그다지 친절하지 않았고 전문성도 좀 떨어져 보험 관련 질문에 속시원한 답변을 들을 수 없었습니다. 차에 네비가 장착되어 있냐고 물었더니 그렇다고 했지만 실제론 없었습니다. 하지만 계약한 Hyundai Elantra 대신 받은 Infinity 차는 트렁크가 좀 작은 점을 제외하고는 매우 좋은 차였습니다. 승차감도 좋고 여러가지 안전장치도 있고. 전반적으로 만족합니다.
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