Excellent!

The service was very good and efficient. The car had a few bumps and marks which made me a little anxious that they could be blamed on us.

Car was in very good condition and was a good size for our trip. Collection and drop off was very easy and the staff were great.

Everything associated with our rental, from the booking, the staff at the pick up/drop off, the vehicle, use of vehicle, to drop off was excellent -EXCEPT - the instructions as to where to pick up the courtesy van at Cairns International Airport - should have read "turn right out of main door Terminal 1 and proceed towards domestic terminal for courtesy van - pick up approx half way between International and Domestic Terminals" - words to that effect. Now we know where the pick up area is, it is fine, but for first timers the instructions on the Easy Rent a car app are vague.

Very helpful and vey fair. Pamela in the Cairns office was very professional during the vehicle inspection process.

The counter staff were beyong lovely. On pick up we got great advice on local area's to visit, as it was wet season we were notified to be careful so the girl truly went above and beyond.