APEX CAR RENTAL REVIEWS

The customer service and shuttle drivers were excellent and helpful. There was some confusion on my pick up point as they were under the thought my flight was a domestic one, but they contacted me, rearranged pick up, and gave me easy, specific directions on where to meet the driver. Overall very pleased with the service.

Easy and quick service.

Excellent customer experience from the team at Apex. Very easy to complete pickup and drop off. Would highly recommend Apex and especially Ian who dealt with our hire with exceptional quality

Excellent platform

The car was an MG HS model, which is not similar the a Mitsubishi Outlander. It was the worst car I've ever driven. It was lacking in power and the gearbox was poorly mated to the engine, causing it to continuously hunt through the gears. The centre screen occasionally rebooted while driving and was also slow to load. The foot pedals were positioned too far to the left making it actually a little dangerous to drive. Was not happy with this vehicle. Also the photos that Apex supplied of the vehicle condition were of a poor standard. Many existing dints were not visible. Had to upload my own.

It was fine.

Car was smaller than expected.

Very nice car suited for city driving and long trips. Not good on the hills needs more grunt. But it was easy to drive and very comfortable over long distances.

Easy to use and visually acceptable

The car is a new version and bigger size model. Condition of the car is good and the smell is pleasant upon entering the car. Free baby seats and additional driver are bonus as well

清掃が間に合わず、ピックアップに20分ぐらい待ったが、スタッフの女性の対応はとても丁寧だったので、気持ちよくレンタルすることができた。

値下げプロテクターはすべての車に適応れる訳ではないことを事前に知らせる必要がある。 メールでの質問に素早く返信してくれて助かった。

Besides difficulties with locations everything was perfect

Drop-off place hard to find. We got up-grading to Toyota Camry

Shuttle pickup location a long distance from airport with bags. Outdoor walk subject to weather.

Rental with Apex through QEEQ while in Hamilton was a good price. But in Wellington I rented with yesaway through Momondo as their prices were better. Now feeling my QEEQ membership may not be cost effective

Drop off time was not made very clear by the staff in Auckland. We were told to drop off in Wellington by 4pm and therefore not realizing the vehicle had to be dropped off by 12 noon as per the booking paperwork.

All good.

Its was an awesome car and excellent Customer service

Everything was great with no problems

Excellent throughout. Please update the return address in Nelson to the correct Apex location.

Excellent throughout. Please update the return address in Nelson to the correct Apex location.

Excellent car and experience

Everything was very smooth. We were upgraded for free to an SUV

All went very well with QEEQVas the booking agent. They were prompt and professional.

Apex staff were lovely and helpful and the car was great!

Staff were helpful over the phone with a query

Very good

Excellent

when I arrived the airport, the first lady who picked up my call was not too helpful. However the lady who help with car-pick up was excellent and super friendly. I had a fairly wait to be drop off back to the airport after car return, could be lunch time short staff.

NA

Good Service - quick drop off

Easy booking process

Staff very helpful. We had problems with the Aircon on the first vehicle but this was dealt with effectively but providing and alternative vehicle. Overall very satisfied