Very good does gooseberries and very good go to space and nice car

The customer service suck, they changed for everything. I didn’t get my vehicle from them and just left. Will never go with them again.

Please train your staff on customer service 101. I was told since I got a good price, I shouldn’t expect good customer service. This was told to me by a staff member.

They charged me for insurance I do need or asked for and made it perfectly clear I have my own full coverage insurance. When I called back I was hung up on

To our surprise Rightcars did not accept our insurance coverage from Canada. we were requested proof of coverage from a US insurance company therefore we were obliged to pay an extra $204.00 US to keep us covered. We have been travelling for over 12 years and it is the first time we encounter this problem. Other rental companies accept that we are covered by an insurance company from Canada. Even though Our insurance company sent them proof of our coverage they did not accept. FIRST AND LAST TIME WE BOOK WITH RIGHTCARS.

The lady at the reception desk could use some customer service training. Her attitude was poor; she should be made aware that when there is competition, she should be more accommodating to customers.