Excellent

The service was very good and efficient. The car had a few bumps and marks which made me a little anxious that they could be blamed on us.

The company needs to start to accept NSW digital licences. Apart from that they have good customer service. Cars could do with modernising

Car was in very good condition and was a good size for our trip. Collection and drop off was very easy and the staff were great.

Very helpful and vey fair. Pamela in the Cairns office was very professional during the vehicle inspection process.

Like: I travel frequently and rent cars at times. Other major rental agencies have much to learn vs Apex. I had two drivers and insurance included for much less than other options.
Dislike: Car was very reasonable for price but a few minor scratches - interior was perfect.