Good BUT for having to pay $220 to reduce excess (from $2k to $1.5k) when I understood it was $22!

P.Taylor

New Zealand

Reviewed: Mon, Jan 14, 2019

About ACE Rental Cars: 8.7 /10

I felt the cost to reduce excess wasn't made clear. I ended up having to pay $220 to reduce excess by a mere $500. I mean, why would I. I'd understood it was going to cost $22 total when that was per day. I wouldn 't have done it had it been explained.

About QEEQ: 8.0 /10

Full Size | Toyota Camry or similar

11-day rental

Relevant Reviews on ACE Rental Cars Dunedin Airport

Lester Melville

New Zealand

4-day rental

Reviewed: Thu, Apr 25, 2019

About ACE Rental Cars: 6.0 /10

S.Hills

New Zealand

2-day rental

Economy | Toyota Yaris or similar

Reviewed: Wed, Aug 14, 2019

“Great”

About ACE Rental Cars: 10.0 /10

Really good value, very friendly service lovely car

About QEEQ: 10.0 /10

B.Hinton

New Zealand

2-day rental

Economy | Nissan Tiida or similar

Reviewed: Wed, Jun 5, 2019

“Great little Car - value for money”

About ACE Rental Cars: 8.7 /10

The car was great but the wiper blades needed replacing. We drove the car in the rain and the visibility was very limited. I have since phoned and emailed to advice, as it would be great to change these before the car is rented again - for safety.

About QEEQ: 8.0 /10

All good as it is. Drop off was easy as it was just drop keys into the box.

New Zealand

4-day rental

Economy | Mazda Demio or similar

Reviewed: Wed, Feb 27, 2019

“Horrid!!”

About ACE Rental Cars: 4.7 /10

We made a serious complaint with the Manager of Hertz Rental cars which run the agency at Dunedin airport for ACE Rental cars as the staff member on the desk who served us was offensive and rude!

K.Cheong

New Zealand

9-day rental

Mini Van | Toyota Estima or similar

Reviewed: Tue, Dec 26, 2017

“A good place to pick up a car without the hassle”

About ACE Rental Cars: 9.6 /10

Like: Taking the scenic route from Dunedin to Queenstown to Christchurch is made even more pleasant with a comfortable, clean and reliable car for the whole family plus luggage.

Good BUT for having to pay $220 to reduce excess (from $2k to $1.5k) when I understood it was $22!

Relevant Reviews on ACE Rental Cars Dunedin Airport

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