Excellent service by Hertz staff at FCO. Did not like handling or features of Fiat500X

Easy to use, but watch for proper crediting of points to account

The car was delightful and lived up to expectations. There were a few scuffs and scratches that needed identifying on pick up. The car hire compound had building works going on. It was not located on airport and the shuttle bus was rather small with a big scramble for all when it turned up at either end. There should be a designated waiting line with shade provided as it was very hot and there was nothing to hide under at the rental compound.

All went well. Good value and smooth booking process. May use Easyrentcars again in the future.

I was charged €70 for a second driver without being told it was extra- I would not have taken it at that price! An extra insurance was added that I did not ask for (€22). All in all I thought the priority was to add as many extra costs as possible “under the radar”!

personnel serviable et agréable. pas d'attente. voiture nickel, très efficace pour le retour. rien a dire, très bonne expérience.

We didn’t get what we expected , we wanted to drive a 500 or similar , and we got a panda due to availability