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Search for Routes Car Rentals in Chicago

Poor customer service.

Reviewed: Tue, Jan 22, 2019
About Routes: 7.7 /10
I was up graded to a Sarah jeep. I got 30 mile away and could no longer keep the jeep on the road. The front end had a problem. Even over the smallest bump it would shake uncontrollably. I called the office and was told they could not bring me another car. I should drive back slowly with my hazard lights on. I did what I was told, however I did not feel safe. I was given a car to replace the jeep. this company dose not check out there cars before they defend them. I know this for a fact. I brought back my car and it was immediately resented while I was waiting for the shuttle bus.
Kia Rio image
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Economy | Kia Rio or similar

Relevant Reviews on Routes Chicago Airport

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Aug 20, 2019
“Great deal”
About Routes: 8.3 /10
Rental fee is way cheaper than others, but car condition is as good as others or better. Accessing pickup location from the airport is a bit tricky. You need to take airport shuttle to Rental hub, and then call Routes office for another shuttle to the pickup location. It takes easily over 30 min. It is still worth taking time for pickup because the deal is so good. Also direct shuttle service from the dropoff location to the airport is provided after returning a car.
About QEEQ: 10.0 /10

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Thu, Jul 11, 2019
“Great car, great value”
About Routes: 9.7 /10
Shuttle experience was a bit challenging, but overall Routes was awesome
About QEEQ: 10.0 /10
Thumbs up

W.Galinada

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Economy | Toyota Yaris or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Sat, Jun 1, 2019
“My first car rental experience was awesome. I got a Jeep instead of Yaris at the same rental price!”
About Routes: 8.3 /10
Car rental pick-up instructions should be provided in more details in the reservation email confirmation.
About QEEQ: 10.0 /10
I found Easyrentcars.com by accident. I recommend that the company must advertise more aggressively.

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Intermediate | Toyota Corolla or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Thu, May 9, 2019
About Routes: 7.3 /10
Car was about what I expected. Difficult to find place. They will put a 400$ hold on a 20$ rental on your credit card, simply bc they are a smaller company. It would be nice to know ahead of time bc they return it in “3-5” business days. It’s been 3 and I don’t have it back, which makes me nervous. In hindsight, would rent from bigger companies in the future - less hassle.
About QEEQ: 8.0 /10

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Intermediate | Toyota Corolla or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Feb 5, 2019
“Waste of time”
About Routes: 2.0 /10
no. it's an old broken down vehicle that was dirty and full of snow that took forever to get and forever to return. Sucked!

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