Poor customer service.

More counter staff at pick up and more regular airport shuttle at airport

Everything was good. Great experience

Have pick up from airport rather from rental terminal

The car size I reserved was not available and I had no choice but to be "upgraded " to a much larger vehicle. It was extremely difficult for my 86 year old mother to get in and out of the larger vehicle that I didn't want in the first place. Also the vehicle only had 1/2 a tank of gas. And when I called to determine if I should bring it back with 1/2 a tank I was told to look at the contract which showed a full tank, so I was cheated out of 40 dollars in gas. I told the drop off employee who tried but couldn't refund the 40 dollars because the rental was prepaid. I pretty irritated about that. Also was told that every toll booth I paid cash had to be documented with time an date and amount paid so I could prove I paid the tolls in case the rental company tried to charge me for skipping tolls because I didn't buy their over priced Eazy pass.

Great people very helpful and polite from pick up to drop off great service.

I will never rent a car any other way the price was amazing and service was excellent

Rental place took forever to get to, took a long time once there, staff was NOT customer service oriented and car didn’t have working A/C! Will never used them again.