Great car, great value

Did not realize car pickup occurred at site remote from main rental car pickup site. Too much additional time involved! Also, long wait once arrived at Routes rental pickup site. Also, learned at pickup site that insurance card had to be provided. Not made clear enough at time of booking, and did not print out with pickup instruction sheet.

Easy process. They tried to give me a different type of vehicle saying they did not have any available but then found keys to the type i had requested originally. The vehicle was missing an antenna and the interior roof was dirty. The staff was fast and ready to help.

Cheapest prices around. I've used Easyrentcars several times and have not been disappointed.

Three people including myself were all told the car they rented wasn't available and were given larger gas guzzlers or told after waiting an hour that they could return to the airport and find another service. It is not a shuttle away from the airport, but multiple shuttles away which is deceiving and complete BS.

Ended up with a Jeep Wrangler Sahara. Only other choice was a Dodge Durango. We preferred to have a smaller vehicle for better gas mileage. The Jeep was “cool”, but buffeted a lot in the wind on the freeway. And it only got 19 mpg. Routes did compensate us with a half tank of free gas, as we complained and requested such upon accepting the car.

It was easy to pick up the car. Car was brand new. No schemes nor the staff tried to sell anything else from what I've reserved. I wen full insured with easyrentcars and had no issues at all.