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We believe that this vehicle was a dangerous vehicle because of a faulty Cruise Control

Reviewed: Wed, Jan 23, 2019
About Europcar: 9.0 /10
There was no explanation of the features of the car, on pickup in Hobart. Staff member at Launceston, where we called in and later dropped off the car was excellent. Difficulties with the Cruise Control which was regularly but intermittently failing to activate caused distraction from the task of driving, and the risk of rear-end collision when the car decelerated instead of maintaining Cruise speed. On two occasions, the Cruise Control accelerated the vehicle significantly above the set speed, on level roads. On one occasion, the vehicle accelerated to 20 km/hour above the set speed, before I managed to get the speed under control. As these incidents were around traffic, this was dangerous. On several occasions, the Cruise Control caused the vehicle to suddenly, and swiftly, decelerate from the set speed, as if the driver had braked the vehicle. This nearly resulted in several rear-end accidents. Difficulties with the Cruise Control ruined what was an otherwise great driving experience, and placed up to 4 travellers at risk of accident.
About QEEQ: 10.0 /10
Compact SUV | Toyota RAV4 or similar

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Europcar charged us additional $43 for additional driver which wasnt mentioned when we booked. We took insurance from Easyrentalcars which Europcar stated we need another from them because excess of $7900 is charged in any case. No clarity in the process. Rest it was easy online and got a nice Car
About QEEQ: 10.0 /10
Europcar charged us additional $43 for additional driver which wasnt mentioned when we booked. We took insurance from Easyrentalcars which Europcar stated we need another from them because excess of $7900 is charged in any case. No clarity in the process. Rest it was easy online and got a nice car

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Compact SUV | Mitsubishi ASX or similar
Reviewed: Wed, Jan 8, 2020
“A happy customer”
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Have hired many cars with Europcar both here and overseas and my experience with them has always been very good. The cars are always clean and in excellent condition.
About QEEQ: 8.0 /10
Easyrentcars provided great feedback and the whole hiring process was seamless with them.

J.Tuxworth

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Economy | Toyota Yaris or similar
Reviewed: Mon, Jan 21, 2019
“Good.”
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“Very Satisfied. Everything went very smoothly.”
About Europcar: 10.0 /10
Like: On arrival I decided the car which I had booked may not have been ideal. So I was able to rent a larger car no problem.

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