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will never use you again.

Reviewed: Thu, Jan 24, 2019
About Routes: 6.3 /10
Jeep was full of Sand and seats had what looked like ice cream spilled on them. Jeep was not washed. Looked like it had not been serviced since it was dropped off by the person before us. I have never had such an experience with a rental. Waited at MCO for 45 minutes because we were watching for an EastyRentcars shuttle. After 3 calls, find out it says Routes on it. Then driver never said a word whole way back like he was ticked off?? Girl at counter said the place hired a third party online. Their name is Routes? Wondered why my advanced payment said international charge...Never again.
Special SUV | Jeep Wrangler or similar

Relevant Reviews on Routes Orlando Airport

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Jun 28, 2019
About Routes: 8.7 /10
Car was great! Excellent condition. The only problem is I had a flight to catch at 6:45 and Routes did not open until 6am which I was not aware of. I assumed there would be a drop box and or instructions on what to do if you have an early flight. There was no drop box to leave the key and car. If this were available I would strongly recommend routes, otherwise if you have an early flight to catch you might want to look elsewhere. It was a great experience minus the drop off mishap.
About QEEQ: 10.0 /10

C.Abrahms

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Jun 22, 2019
“You need more staff! We waited about an hour and a half to pick up our car. That is unacceptable.”
About Routes: 9.7 /10
Waited way too long, but the young man that serviced us was wonderful!
About QEEQ: 10.0 /10

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Jun 2, 2019
“I will not use Routes again if I can help it!”
About Routes: 7.0 /10
It took a long time to pick up and drop off the car. We had to wait 1 hour and 45 minutes at the counter to pick up the car and 45 minutes to drop off. There were people in the office, but they all just run around not taking care of customers.

D.Johnson

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, May 11, 2019
“Smooth and Simple”
About Routes: 9.7 /10
Such a simple process. I had all the paperwork ready and that made the process really fast. The car we got was like brand new and very nice to drive. All the other rentals during that time were 2-3 times as expensive, but we didn’t compromise on anything with Routes.
About QEEQ: 10.0 /10
Very easy and seamless. I’ll be using this again.

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Economy | Kia Rio or similar
Reviewed: Tue, Apr 16, 2019
“Slow to Get Car”
About Routes: 8.3 /10
Very nice car at a very affordable rate, however it took over an hour to leave the facility...
About QEEQ: 8.0 /10

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