Insurance was jacked up forcing additional coverage. 300000 minimal

We should have been told about the need to purchase the SunPass and the fact that it was an outrageous $13/day when most tolls were under $1.50

Need to be upfront with hidden fee's and required insurance.

they have nt shuttle at 3 am for airport, we walked to hotel for called a taxi

ABSOLUTELY AWFUL. Bait and switched, and claimed that Supplemental Insurance was required by law when it fact it was not. Bold faced lies from the car rental company, still waiting for my deposit return despite it already having been three days.

Never picked up the car. The people at Right Cars couldn't tell us how to get to their location. They kept telling us we needed to find a bus stop number 7, but two differen't people didn't know where it was. No one who worked at the airport could tell us where bus stop 7 was. I had to call them 3 different times and still couldn't find the shuttle. We walked around for over a half an hour trying to find this bus stop that didn't exist.