Not informed car was diesel. Had nicks and dents in sunlight. No AC for duration.

E.Boyer

United States

Reviewed: Sun, Feb 10, 2019

About Advantage: 4.3 /10

Called customer service 7 times got platitudes from different people. No resolutions offered. Expected me to drive 3 hours to Phoenix to trade car. And 3 hours back to where I was staying. Automatically offer $50. Off when returning car. NOT HAPPY!!!

Economy | Nissan Versa Note 2 Doors or similar

18-day rental

Relevant Reviews on Advantage Phoenix International Airport

T.Marks

United States

7-day rental

Full-Size | Toyota Camry or similar

Reviewed: Tue, Nov 12, 2019

“I would rent from them again.”

About Advantage: 9.0 /10

Car windows were down when we got the car. When were got back in the car later after the windows were up, the car smelled like smoke.

About QEEQ: 8.0 /10

S.Noble

United States

7-day rental

Full-Size | Toyota Camry or similar

Reviewed: Sun, Nov 3, 2019

About Advantage: 10.0 /10

Friendly service

About QEEQ: 10.0 /10

Love easyrent. My new go to!

f.ali

United States

5-day rental

Economy | Toyota Yaris 2 Doors or similar

Reviewed: Thu, Mar 28, 2019

About Advantage: 7.7 /10

The car that was booked was not available. They wanted to up-sell us to a sporty model , which we dec lined. Were given a caravan for the same price as reserved. Not exactly what we wanted for two people but it served our purposes.

About QEEQ: 8.0 /10

S.Graham

United States

15-day rental

Economy | Toyota Yaris 2 Doors or similar

Reviewed: Wed, Mar 20, 2019

“Counter Service Terrible!”

About Advantage: 5.7 /10

I had prepaid for the rental. I still waited in line for 50 minutes. The Advantage staff member (Kenny) was not informative. I was very rushed through the process. Nothing was explained! If I don't initial and sign as directed I won't be able to rent the car? I was past an hour into the process by then and did not feel like starting over. I over paid $30.00 for the refueling because I refueled the vehicle before I returned it. The Refuel Purchase Option was not explained! I was just told to initial. I will not deal with Advantage again!

United States

4-day rental

Intermediate | Kia Forte 2 Doors or similar

Reviewed: Fri, Feb 15, 2019

“Not Sure I Would Do That Again”

About Advantage: 8.3 /10

Customer service at desk was wonderful

Not informed car was diesel. Had nicks and dents in sunlight. No AC for duration.

Relevant Reviews on Advantage Phoenix International Airport

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