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Live chat Email us Service Code: 4227559036
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BAD SERVICE AND I ALMOST MISSED THE FLIGHT

Reviewed: Tue, Feb 19, 2019
About Apex: 3.0 /10
BAD SERVICE AND HOTLINE NOT WORKING! Our flight was 10 am at the morning, the staff told us 3 hours prior to returning the car. When we arrived Apex at 7 am in the date of return. The office was only open at 8 am. The staff knew we will take the 10 am flight when we pickup the car, but didn’t remind us the office opening hours and the out side office hours drop off arrangement. And we tried to contact Apex by the hotline number shows at the office front door, which never connected. Very bad service and bad experience. NEVER HIRE APEX CAR AGAIN!!!!!!
Compact | Kia Cerato or similar

Relevant Reviews on Apex Sydney Airport

Rachel Rose

View more >
Reviewed: Sat, May 24, 2025
About Apex: 8.0 /10
It's okay.

M.AB DULLAH

View more >
Full Size Van | KIA Carnival or similar
Reviewed: Wed, Mar 25, 2020
“No idea”
About Apex: 7.7 /10
Good service and car
About QEEQ: 8.0 /10
Good service

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Intermediate | Hyundai Elantra or similar
Reviewed: Wed, Oct 9, 2019
“Bad start but value for money overall.”
About Apex: 7.7 /10
Lack of communication during pick up. The wait was long and we were not given details of the driver or pickup vehicle. The driver wasn’t informed of who he is picking up as well. There was so much confusion as we kept wondering if we’re boarding the right vehicle. Car was not clean as well, could have been better with a quick wipe down.
About QEEQ: 10.0 /10

DL

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Compact | Kia Cerato or similar
Reviewed: Sun, Jul 28, 2019
“Fast Pick Up and Clean Car”
About Apex: 10.0 /10
Fast pick up by their shuttle after i had called them when reached Sydney airport. The car is clean and same spec of the car as what i had chosen.
About QEEQ: 10.0 /10
N/A

L.Craig

View more >
Intermediate | Hyundai Elantra or similar
Reviewed: Thu, Jul 11, 2019
“Would have liked to extend the time but found it a little to difficult”
About Apex: 9.7 /10
Wanted to extend the time period and was told I could have the same rate. But when putting basic insurance on it double the price. Even though I had insurance on the first booking included.
About QEEQ: 9.0 /10
Found it very difficult to extend the booking.

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