Great customer service. Will certainly return again.

David Long D.Long

Ireland

Reviewed: Thu, Feb 21, 2019

About Easirent: 10.0 /10

I write reviews quite a lot and I am very alert to customer service. This is my first rental with easyrentcars. From my airport transit to my car pick up the van driver Derek was very polite and courteous and provided guidance on drop off detail with ease. I collected my car from Andre from Brazil who made the whole process very straight forward and once again in a polite and relaxed manner. Overall the rental was stress free. The vehicle was very modern and clean and drove amazing. The drop off was also seamless and the staff there were polite and talkative. Over fantastic keep up the good work and hopefully I can find a nice price for my next visit in March.

About QEEQ: 10.0 /10

Intermediate | Ford Mondeo or similar

5-day rental

Relevant Reviews on Easirent Dublin Airport

Ireland

4-day rental

Mini Van | Volkswagen Touran 7 Seats or similar

Reviewed: Wed, Dec 21, 2022

“Easy and good value”

About Easirent: 10.0 /10

Counter staff helpful but took a while for form filling

About QEEQ: 10.0 /10

Did not use the price protector

K.Wrench

Ireland

2-day rental

Mini | Fiat 500 or similar

Reviewed: Tue, Nov 8, 2022

“Poor”

About Easirent: 6.0 /10

First car was in poor condition externally. Within 5 mins a warning light came on and I had to return it. Replacement car also had a tyre warning light come on within 30 mins of driving. Pick up from airport took over 30 mins Drop off - I had to wait in the dark for someone to move 3 cars after they checked mine before being taken to the airport. 2 days after drop off of the car where no issues were raised I couldn’t use my credit card - 2100 euro still held against it. Emailed easirent - no reply

About QEEQ: 10.0 /10

Ireland

2-day rental

Mini | Fiat 500 or similar

Reviewed: Thu, Oct 20, 2022

About Easirent: 7.0 /10

Cheap and clean but the car was damaged with one mirror held on by tape. The pickup took ages at the airport and the chosen car was not available. They upgraded us for free but it took ages to check in and get a car to us even though it was only us and one other booking

About QEEQ: 9.0 /10

G.Aylward

Ireland

3-day rental

Compact | Ford Focus or similar

Reviewed: Thu, Aug 8, 2019

“Terrible customer experience at pick up and drop off location. Samantha was very unprofessional.”

About Easirent: 4.0 /10

Samantha was extremely unprofessional, she swore on numerous occasions and tried to rush the damage paper work, being very lax about it. On return, I had to argue my case for 60 mins that I did not damage the vehicle and again Samantha handled the situation terribly. She refused to look at the vehicle and claimed she did not remember, even though she came up to me before this and tried to pick up our conversation from the last day. Terrible experience and very vindictive.

Ireland

4-day rental

Compact | Ford Focus or similar

Reviewed: Fri, Jan 25, 2019

“Con men !!!!”

About Easirent: 2.0 /10

Con men don’t both, very cheap, I had excess insurance so they were pissedoff that I didn’t take out insurance when I dropped it off they found a scrape that was already there but wasn’t on the paper work so had to fork out £400 so they could make money from me. I will very use again and beware

Great customer service. Will certainly return again.

Relevant Reviews on Easirent Dublin Airport

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