Even though the car was clean, there was the smell of perfume mixed with cigarette smoke lingering

Smooth process.

I purchased full insurance, but the inspection was not very thorough.

The car was an MG HS model, which is not similar the a Mitsubishi Outlander. It was the worst car I've ever driven. It was lacking in power and the gearbox was poorly mated to the engine, causing it to continuously hunt through the gears. The centre screen occasionally rebooted while driving and was also slow to load. The foot pedals were positioned too far to the left making it actually a little dangerous to drive. Was not happy with this vehicle. Also the photos that Apex supplied of the vehicle condition were of a poor standard. Many existing dints were not visible. Had to upload my own.

It was fine.

I was given a bigger car than I reserved but the extra space was useful as I rented a bike.

QEEQ was fine

Good efficient service.