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Live chat Email us Service Code: 2340553128
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Very good except for location.

Reviewed: Mon, Feb 25, 2019
About ACE: 5.7 /10
Did not know was not in rental car center. Another shuttle. Also not open early enough to drop car and make early a.m. flight out so had to drop the nite before.
About QEEQ: 8.0 /10
Medium SUV | Hyundai Santa Fe or similar

Relevant Reviews on ACE Harry Reid International Airport

Tammy

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Sep 13, 2019
“Ok”
About ACE: 9.0 /10
I think if you are renting from a rental care business outside the airport then the rental car shuttle should take you to the airport. You make every effort to get there to rent from them - I could have rented from the airport but didn't. The wait time was a little long The car wasn't ready as they were still cleaning it. The fuel was not on full (3/4). I put the fuel back at 3/4 of a tank but was charged for not filling the tank up but they gladly refunded me back for the fuel charge after I called and told them I had pictures of where the fuel was on pick-up and where I filled back up to exactly the amount upon rental.
About QEEQ: 10.0 /10

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Large SUV | Hyundai Santa Fe 7 Seats or similar
Reviewed: Sat, Aug 24, 2019
“Long line. Not many car options”
About ACE: 8.0 /10
Cars are old they didn’t have my car type so I ended up with an old mini van. Takes about an hour to pick up your car. It’s offsite location
About QEEQ: 10.0 /10

Jay

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Compact SUV | Ford Escape or similar
Reviewed: Thu, May 30, 2019
“Not as expected or promised”
About ACE: 8.0 /10
They did not provide the requested mid-size SUV. They assigned three to me and asked me to wait for them being cleaned. Within 5-10 min these cars were given to other customers. I had to take a small vehicle and bring it back for an exchange next day for the reserved SUV. I wasted hours and money for their mistake and mistreatment.
About QEEQ: 9.0 /10

K.Wilson

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Sun, May 12, 2019
“Make sure you don't leave you expensive sunglasses in the car. You won't get them back.”
About ACE: 9.0 /10
Returning my sunglasses would have been nice since I was there waiting for the shuttle for 15 minutes after it was taken for review.
About QEEQ: 8.0 /10
Easyrentcars app worked fine

G.Evanson

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Mon, Apr 22, 2019
“great experience”
About ACE: 8.7 /10
The only downside was taking 2 shuttles
About QEEQ: 10.0 /10

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