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2 shuttles required to get to the rental agency & back to airport.

Reviewed: Mon, Feb 25, 2019
About ACE: 7.3 /10
The car was challenging due to the lack of trunk space for luggage. Also, it was not made clear that we would have to take 2 different shuttles to get to ACE & then back to the airport. Would have been much better if the ACE shuttle took us directly to the airport on the return trip.
About QEEQ: 8.0 /10
Economy | Chevrolet Spark or similar

Relevant Reviews on ACE Harry Reid International Airport

N.Poon

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Sep 22, 2019
“Eh”
About ACE: 7.0 /10
Car had some garbage left in the cup holder, the shuttle apparently took 30 minutes to arrive, the vehicle kept dinging because it required service throughout my rental term.
About QEEQ: 8.0 /10

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Medium SUV | Hyundai Santa Fe or similar
Reviewed: Sat, Jun 8, 2019
About ACE: 7.7 /10
The car was not clean thoroughly, I found M&M wrappers and other trash under the driver seat. When we returned the car, the company was going to charge $50 cleaning fee. We have sands in the carpets, not a lot because we did try to clean it by taking the carpet off and shaking it.
About QEEQ: 10.0 /10
We didn't have any price drop, so can't comment on that and I didn't check other website too.

D.Wyatt

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Economy | Chevrolet Spark or similar
Reviewed: Sat, May 25, 2019
“Great experience.”
About ACE: 9.3 /10
Staff very cooperative and pleasant.
About QEEQ: 10.0 /10

H.Cornwell

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Compact | Ford Focus Cabrio or similar
Reviewed: Mon, Apr 29, 2019
“Not what was expected”
About ACE: 8.3 /10
Amount due at pick up was not even close Amount was to be close to 180.00 Clerk did not want to see invoice number,instead he ended up charging me for another persons rental of 3 days instead of my 7.My rental went from 180.00 to near 400.Not the best experience i have have with car rental,nickle and dimed me to death.Most likely not rent wit company again.

Gene

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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Tue, Mar 26, 2019
“I do not recommend Ace car rental, they did not deliver on the reservation promise”
About ACE: 4.3 /10
When we arrived to pick up the car we were told the car we reserved for $61 was not available and had to pay for an upgrade vehicle they then added collision insurance that we declined and charged us $195. Customer service was no help, I would not recommend renting from Ace, it was also an additional shuttle ride
About QEEQ: 10.0 /10

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