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Live chat Email us Service Code: 2812704173
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Waited for over an hour for shuttle after calling 3 times. Driver and desk clerk gave opposing stori

Reviewed: Wed, Feb 27, 2019
About Routes: 4.0 /10
Staff not friendly, can’t tell the difference between white and grey colours. Staff slow to give service. No compilation for waiting for waiting a total of 2 hours for shuttle.
Medium SUV | Jeep Grand Cherokee or similar

Relevant Reviews on Routes Orlando Airport

J.Gisi

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Aug 23, 2019
“Awful Customer”
About Routes: 6.3 /10
From the time my family entered the Routes building until I was able to drive away in my rental. It was close to 2 hours. The customer service was awful. It was like renting from the DMV. Pay the few extra dollars and rent from a better agency. I would never recommend them.
About QEEQ: 7.0 /10

J.Osbaldeston

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Medium SUV | Nissan Rogue or similar
Reviewed: Wed, Jul 24, 2019
“Great price but inconvenient, wouldn't use this service again for that reason. Just pay the money”
About Routes: 7.7 /10
Distance to rental location is far and shuttle not frequent enough. We bought a Lyft ride to get there $22.00 and almost needed to Lyft again back to airport but the shuttle arrived just then.
About QEEQ: 8.0 /10

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Jun 2, 2019
“I will not use Routes again if I can help it!”
About Routes: 7.0 /10
It took a long time to pick up and drop off the car. We had to wait 1 hour and 45 minutes at the counter to pick up the car and 45 minutes to drop off. There were people in the office, but they all just run around not taking care of customers.

Shekhar Iyer

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, May 24, 2019
“Average Experience, Lot to improve, but Positive vibes”
About Routes: 6.0 /10
The pick up guys are NOT present in the airport unless the customer calls them up for pick-up, STRANGE ! I spent almost an hour waiting :( The car was shaky a bit when driving on highways.
About QEEQ: 8.0 /10

R.Kristensen

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Mar 8, 2019
“I was very pleased with the whole experience and definitely will recommend you guys as I have alrea”
About Routes: 10.0 /10
Yes but maybe another person at the counter
About QEEQ: 10.0 /10

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